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den
Newbie
Joined: 19 April 2009
Location: United States
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Posts: 3
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| Posted: 19 April 2009 at 9:43pm | IP Logged
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Good day! 
[SMTP] Error: IsSuccess fgets error
What reasons can be?
Please help me.
Thanks.
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den
Newbie
Joined: 19 April 2009
Location: United States
Online Status: Offline
Posts: 3
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| Posted: 19 April 2009 at 9:44pm | IP Logged
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MailBee Webmail Pro PHP Software.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 20 April 2009 at 3:40am | IP Logged
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Looks like SMTP server you use doesn't respond after timeout, its default value is 10 sec. Those settings can be modified in common\inc_constants.php file:
Code:
define('SOCKET_CONNECT_TIMEOUT', 10);
define('SOCKET_FGET_TIMEOUT', 20); |
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This applies to current version of WebMail Pro PHP. In earlier versions, you'd need to modify class_smtp.php file (line ~117):
Code:
$link = @fsockopen($outHost, $account->MailOutPort, $errno, $errstr, 10);
...
@socket_set_timeout($link, 10); |
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Regards,
Igor, AfterLogic Support
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den
Newbie
Joined: 19 April 2009
Location: United States
Online Status: Offline
Posts: 3
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| Posted: 22 April 2009 at 8:35am | IP Logged
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The current version of WebMail Pro PHP is used. Changes in a common\inc_constants.php file does not help. SMTP error is shown again, but after longer timeout.
Hosting-provider's technical support informs, that the SMTP server waits for a command, but the causing side breaks connection.
What it is possible to make?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 23 April 2009 at 2:55am | IP Logged
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If you'd like us to help you on this, please enable logging in WebMail Admin Panel, reproduce the issue and submit the log file via our Helpdesk. It would be very helpful if you provide us with a test account on your mail server so we could reproduce the issue. If that's not an option for you, we need to know what mail server you use and how SMTP connection is performed; for instance, whether SSL is used for connections or not.
Of course, you can count on help from forum community as well.
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Regards,
Igor, AfterLogic Support
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