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Subject Topic: "ErrorCode":999 when attaching file. Post ReplyPost New Topic
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isharemedical
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Joined: 25 September 2019
Location: United States
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Posts: 7
Posted: 26 February 2020 at 9:23am | IP Logged Quote isharemedical

In our development/test environment, when I try to attach a file to a message, in Chrome under Inspect-->Network, an "?/Upload/Attachment" event is registered that says the following.

{"Action":"Upload","Result":false,"@Time":0.03150486946106,"ErrorCode":999,"Error":"exception"}

In the UI, it says "Upload error."

I am trying to find appropriate log entries and I've been looking online for how to address this. Can someone point me in an appropriate direction?

Thanks in advance for your assistance.

-Mike
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posts: 6043
Posted: 26 February 2020 at 11:53pm | IP Logged Quote Igor

Make sure logs are enabled in Logging section of admin interface, and Verbosity is set to Debug. In case of any errors, you should be able to find the logs under data/logs directory of WebMail Pro installation. Also, error logs of webserver/PHP may be useful here.

--
Regards,
Igor, Afterlogic Support
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