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Subject Topic: webmail 8.3.7-build-a3 ipad problem Post ReplyPost New Topic
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esetman
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Posted: 14 August 2019 at 12:00am | IP Logged Quote esetman
I latest version webmail: 8.3.7-build-a3

I'm having trouble fetching webmail on my device: iPad 2, Model A1396
Browser: Safari 9

Only a blank page is displayed

I testing webmail free, without mobile version
I testing webmail pro, witch mobile version

log file is empty:
[06:59:49.44][89ef8220] @Time: 0.1267
[06:59:49.44][89ef8220] @TimeApiInit: 0.1184

[06:59:50.86][94bc3ba0] [POST(4)][ip:192.168.42.101] /webmail-new/?/Api/
[06:59:50.86][94bc3ba0] POST > [Module, Method, Parameters, TenantName]
[06:59:50.86][94bc3ba0]
[06:59:50.86][94bc3ba0] Execute subscription: Core::onBeforeRunEntry
[06:59:50.90][94bc3ba0] Execute subscription: OfficeDocumentViewer::onBeforeFileViewEntry
[06:59:50.90][94bc3ba0] API: LogsViewerWebclient::GetLogFilesData
[06:59:50.90][94bc3ba0] @Time: 0.1539
[06:59:50.90][94bc3ba0] @TimeApiInit: 0.1153

[06:59:52.62][99b748cc] [GET][ip:192.168.42.101] /webmail-new/
[06:59:52.62][99b748cc] POST > []
[06:59:52.62][99b748cc]
[06:59:52.62][99b748cc] Execute subscription: Core::onBeforeRunEntry
[06:59:52.62][99b748cc] Execute subscription: OfficeDocumentViewer::onBeforeFileViewEntry
[06:59:52.63][99b748cc] Execute subscription: PersonalContacts::onGetStorage
[06:59:52.63][99b748cc] Execute subscription: GoogleAuthWebclient::onGetSettings
[06:59:52.63][99b748cc] Execute subscription: GoogleDrive::onGetSettings
[06:59:52.63][99b748cc] Execute subscription: FacebookAuthWebclient::onGetSettings
[06:59:52.63][99b748cc] Execute subscription: MailMultiAccountsPlugin::onAfterGetSettings
[06:59:52.63][99b748cc] Execute subscription: DropboxAuthWebclient::onGetSettings
[06:59:52.63][99b748cc] Execute subscription: DropboxFilestorage::onGetSettings

[06:59:55.54][a1c5ed5e] [GET][ip:192.168.42.101] /webmail-new/
[06:59:55.54][a1c5ed5e] POST > []
[06:59:55.54][a1c5ed5e]
[06:59:55.54][a1c5ed5e] Execute subscription: Core::onBeforeRunEntry
[06:59:55.54][a1c5ed5e] Execute subscription: OfficeDocumentViewer::onBeforeFileViewEntry
[06:59:55.55][a1c5ed5e] Execute subscription: PersonalContacts::onGetStorage
[06:59:55.56][a1c5ed5e] Execute subscription: GoogleAuthWebclient::onGetSettings
[06:59:55.56][a1c5ed5e] Execute subscription: GoogleDrive::onGetSettings
[06:59:55.56][a1c5ed5e] Execute subscription: FacebookAuthWebclient::onGetSettings
[06:59:55.56][a1c5ed5e] Execute subscription: MailMultiAccountsPlugin::onAfterGetSettings
[06:59:55.56][a1c5ed5e] Execute subscription: DropboxAuthWebclient::onGetSettings
[06:59:55.56][a1c5ed5e] Execute subscription: DropboxFilestorage::onGetSettings

[06:59:56.06][df482e51] [POST(4)][ip:192.168.42.101] /webmail-new/?/Api/
[06:59:56.06][df482e51] POST > [Module, Method, Parameters, TenantName]
[06:59:56.06][df482e51]
[06:59:56.06][df482e51] Execute subscription: Core::onBeforeRunEntry
[06:59:56.13][df482e51] Execute subscription: OfficeDocumentViewer::onBeforeFileViewEntry
[06:59:56.14][df482e51] API: LogsViewerWebclient::GetLogFilesData
[06:59:56.14][df482e51] @Time: 0.1941
[06:59:56.14][df482e51] @TimeApiInit: 0.113

[06:59:58.07][dbc9e90f] [POST(4)][ip:192.168.42.101] /webmail-new/?/Api/
[06:59:58.07][dbc9e90f] POST > [Module, Method, Parameters, TenantName]
[06:59:58.07][dbc9e90f]
[06:59:58.07][dbc9e90f] Execute subscription: Core::onBeforeRunEntry
[06:59:58.07][dbc9e90f] Execute subscription: OfficeDocumentViewer::onBeforeFileViewEntry
[06:59:58.07][dbc9e90f] API: LogsViewerWebclient::GetLog
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Alex
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Posted: 14 August 2019 at 4:00am | IP Logged Quote Alex
What is the url of the installation?

Regards,
Alex
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esetman
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Posted: 14 August 2019 at 4:05am | IP Logged Quote esetman
Hi Alex, url is: [redacted]
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Alex
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Posted: 14 August 2019 at 7:19am | IP Logged Quote Alex
Thanks, will have this fixed in the next release. Next week, probably.

Regards,
Alex
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esetman
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Posted: 14 August 2019 at 7:37am | IP Logged Quote esetman
Great thanks. This is good news. Can I delete a URL link?
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Alex
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Posted: 14 August 2019 at 8:09am | IP Logged Quote Alex
Done.
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jenifer jolie
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Posted: 16 August 2019 at 3:58am | IP Logged Quote jenifer jolie
I'm having trouble fetching webmail on my device: iPad 2, Firefox browser. firefox browser is the fastest browser. But I got a problem with my server. I could not find my server because my device were not running. If you want to get more details by the following firefox can't find server   
firefox can't find server.I hope this will be helpful for you.
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