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Apfelfrucht
Newbie
Joined: 06 May 2017
Online Status: Offline
Posts: 2
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| Posted: 06 May 2017 at 6:28pm | IP Logged
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Hello guys,
I'm using Webmail Pro trial 'n will purchase for sure at the end of this trial.
I've a question : How to move my webmail pro datas and database from domain A to domain B, by keeping intact of them.. ?
I know that we can't modify each user created from domain A, but i did can modify via phpmyadmin, then when i try to log in on the user abcde@domainB.com, inside the Inbox, i see no mails even in others folders also..
PS : i move it from A to B without problems, but i see no old and new mails inside the inbox.
So do you know what did i missed ? Maybe the settings.XML has to be reconfigured or elsewhere ?
Thanks you guys :)
Regards.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 08 May 2017 at 6:29am | IP Logged
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Are you saying that you need to move all the users from a certain domain to a different one withing the same installation, so that, say, user1@domain-a.com becomes user1@domain-b.com? It's not something WebMail Pro supports, and I wouldn't recommend amending database records directly, changing account details via PHP API might work.
If you'd like our developers to provide you with a migration tool for this purpose, please contact our Professional Services department.
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Regards,
Igor, AfterLogic Support
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Apfelfrucht
Newbie
Joined: 06 May 2017
Online Status: Offline
Posts: 2
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| Posted: 16 May 2017 at 1:33pm | IP Logged
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Hi Igor,
Sorry for my late reply  Too much things to do with my job! I decided to use Webmail Pro, i use actually the trial one and at the end will purchase for the License, Afterlogic rocks !!! 
Yes, it's exactly : user1@domain-a.com becomes user1@domain-b.com
I'll take a look on that PHP API, and anyway if i can't, i'll contact your Pro Services !
Regards.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 17 May 2017 at 12:45am | IP Logged
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I've checked this with the developers, and according to them, PHP API doesn't allow for changing email address, that's a by-design limitation.
If you change email addresses on the database level, make sure to update `email` and `mail_inc_login` in awm_accounts table. If the accounts are within domains, you need to update awm_domains table accordingly. If you were using contacts and/or calendars, check the respective tables as well.
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Regards,
Igor, AfterLogic Support
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