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Triple C Newbie
Joined: 27 May 2010
Online Status: Offline Posts: 24
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Posted: 30 May 2010 at 8:01am | IP Logged
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Automatically detect and correct if user inputs e-mail instead of account-name
this option does not work, if i enter an email instead of username i get an error authentication failed.
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6104
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Posted: 31 May 2010 at 3:41am | IP Logged
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This may be mailserver-specific issue. To check if this is the case, enable debug logging (AdminPanel > WebMail > Debug Settings > Enable Logging; Full debug) and compare log entries in both the cases (i.e. with the option checked and unchecked).
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Regards,
Igor, AfterLogic Support
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Triple C Newbie
Joined: 27 May 2010
Online Status: Offline Posts: 24
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Posted: 31 May 2010 at 8:51am | IP Logged
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this is what i get in the log when trying to login with complete email instead of username :
[18:45:59.35] [INFO] Connected to mail service at host "localhost" on port 143 and ready.
[18:45:59.35] [INFO] Will login as "test12@domain.net.il@domain.net.il".
[18:45:59.35] [INFO] Will try regular LOGIN authentication.
[18:45:59.35] [SEND] MBN00000002 LOGIN "test12@domain.net.il@domain.net.il" "********"\r\n
[18:45:59.35] [RECV] MBN00000002 NO Invalid user name or password.\r\n [Total 47 bytes received.]
[18:45:59.39] [INFO] Error: Wrong account name and/or password. The server responded: MBN00000002 NO Invalid user name or password..
[18:45:59.39] [SEND] MBN00000003 LOGOUT\r\n
[18:45:59.39] [RECV] * BYE Have a nice day\r\n [Total 23 bytes received.]
[18:45:59.39] [RECV] MBN00000003 OK Logout completed\r\n [Total 33 bytes received.]
[18:45:59.39] [INFO] Will disconnect from host "localhost".
[18:45:59.39] [INFO] Disconnected from host "localhost".
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