| Author |
|
Wake
Newbie
Joined: 24 February 2010
Location: United States
Online Status: Offline
Posts: 3
|
| Posted: 24 February 2010 at 7:38am | IP Logged
|
|
|
I have Webmail Pro and I can not solve a problem, when I do I login to check for new messages, they now appear with the status read, and removed the option to mark message as read / unread
How do I fix?
|
| Back to Top |
|
| |
Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
|
| Posted: 24 February 2010 at 7:41am | IP Logged
|
|
|
What account type (POP3/IMAP) and Inbox synchronization mode you're using? If that is POP3 + Direct Mode, that's an expected behavior as database isn't used in this scenario, and POP3 itself doesn't support read/unread message status.
--
Regards,
Igor, AfterLogic Support
|
| Back to Top |
|
| |
Wake
Newbie
Joined: 24 February 2010
Location: United States
Online Status: Offline
Posts: 3
|
| Posted: 25 February 2010 at 3:43am | IP Logged
|
|
|
Igor wrote:
What account type (POP3/IMAP) and Inbox synchronization mode you're using? If that is POP3 + Direct Mode, that's an expected behavior as database isn't used in this scenario, and POP3 itself doesn't support read/unread message status.
--
Regards,
Igor, AfterLogic Support |
|
|
I use POP3 + Direct mode, what is the right way so that the function read / unread messages work?
|
| Back to Top |
|
| |
Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
|
| Posted: 25 February 2010 at 4:54am | IP Logged
|
|
|
Any different option would work. Depending on whether you would like all the messages or only headers stored on WebMail Pro end, choose either "Entire Messages" or "Headers Only" synchronization.
If your mail server supports IMAP, you are encouraged to use it. Note that this would require removing existing WebMail Pro account and creating it again, with IMAP type selected. This protocol supports read/unread message status even with "Direct Mode" synchronization used.
--
Regards,
Igor, AfterLogic Support
|
| Back to Top |
|
| |
Wake
Newbie
Joined: 24 February 2010
Location: United States
Online Status: Offline
Posts: 3
|
| Posted: 26 February 2010 at 3:57am | IP Logged
|
|
|
It worked! I'm using imap.
I now have a new question, I usually use Spanish language, and 1 or 2 folders were in English, one of them is the trash folder, is to change it without causing errors?
|
| Back to Top |
|
| |
Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
|
| Posted: 26 February 2010 at 4:11am | IP Logged
|
|
|
Are you using the latest version? If not, upgrading is highly recommended, as this was fixed already. Note that it would work only if the folder is recognized as a system one. If it's not, you can assign this manually in "Manage Folders" screen ("Let me use another folder..." mode).
Upgrading instructions can be found at: .NET version / PHP version
--
Regards,
Igor, AfterLogic Support
|
| Back to Top |
|
| |
MailBee.NET Objects 
MailBee.NET Queue 
MailBee Objects 
WebMail Pro PHP 
AfterLogic Aurora 
MailSuite Pro for Linux 
Unified Messaging Solution 
Search
Register
Login
Topic: Webmail PRO Read/Unread
Privacy policy |
Refund policy