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Subject Topic: Attach a problem to the ZIP file extensio Post ReplyPost New Topic
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Eugenio
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Joined: 29 October 2008
Location: Spain
Online Status: Offline
Posts: 1
Posted: 29 October 2008 at 6:32am | IP Logged Quote Eugenio

Hi, I wanted to comment that I have a problem concerning MailBee WebMail Pro. By creating a new mail and attach a zip file extension is not attached. Another extension if he does. (doc, txt, jpg, bmp ...). Not that it should. If I pudierais help ...

My version is the MailBee WebMail Pro v3.4

Thank you.
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 29 October 2008 at 7:02am | IP Logged Quote Igor

An antivirus software may block zip-files uploaded to the server. It may be running on server as well as on client workstation you try to attach files from. Try to disable the antivirus software temporarily for testing purposes.

The issue may be also caused by either file size or file type limits. Please try to attach small zip-files (say, 10-50 Kbytes) and small .exe-files and let us know if it works.

Regards,
Igor
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