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Subject Topic: mails not getting deleted Post ReplyPost New Topic
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rishi_somshetti
Groupie
Groupie


Joined: 31 January 2007
Location: India
Online Status: Offline
Posts: 84
Posted: 30 March 2007 at 2:51am | IP Logged Quote rishi_somshetti

Mar 30, 2007

We are using mailbee POP3 component to download mails from lotus server. There are around 5000 mails it downloads everyday does some processig and then delete the mails. This is done in batch of 50.

What we have observed is 1-2 mails remain randomly in the mailbox. The mails show as "read" that means they have been dowloaded and processed but not deleted.

When we mark them unread through Lotus the application downloads then agai but this time it deletes them.

We are not able to track any abnormailities or errors.

rishi
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Andrew
AfterLogic Support
AfterLogic Support


Joined: 28 April 2006
Location: United States
Online Status: Offline
Posts: 1189
Posted: 30 March 2007 at 3:12am | IP Logged Quote Andrew

Please enable logging POP3 session into a file, reproduce the issue and provide us with the log file for examination. You can enable logging as follows (in VB6 syntax):

Code:
Dim Mailer
Set Mailer = CreateObject("MailBee.POP3")
Mailer.EnableLogging = True
Mailer.LogFilePath = "C:\my_log.txt"
Mailer.ClearLog


Please make sure your application has permission to write into the specified location.

Also, please provide us with a part of the source code of your application which downloads and deletes email messages from the mail server. Please don't publish any private data on this forum, use our support form instead.


Best regards,
Andrew
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