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androidin
Newbie
Joined: 24 December 2021
Online Status: Offline
Posts: 2
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| Posted: 02 January 2023 at 1:12am | IP Logged
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Hi, I wanted to upgrade from 9.2.0 to 9.6.1 and followed my own upgrade instructions which worked several times before without any problems.
With the newest version 9.6.1, I connect as superadmin to my database which works well, but as soon as I want to setup a new user, the existing email address from 9.2.0 shows up already as existing user. OK, since I want to setup exactly this user, I leave it as it is and want to try to login with this user. This works, but the screen stays white. OK, back to superadmin and I tried to delete the existing user to setup it newly but an error message pops up that the tables can't be found or so.
What is going wrong here?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 03 January 2023 at 12:13am | IP Logged
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Hello,
Not sure which upgrading instructions you're referring to, the following instructions need to be used:
Upgrading instructions
Also, I'd recommend to try installing the latest version separately, rather than upgrading an existing one, and see if that one works - just to ensure whether it's an upgrade issue.
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Regards,
Igor, Afterlogic Support
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Topic: Upgrade from 9.2.0 to 9.6.1
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