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puzle42
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Joined: 26 June 2013
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Posted: 26 June 2013 at 1:41pm | IP Logged Quote puzle42
Hi, I'm new to AfterLogic and testing the Lite version before I drop some moneys on the pro version.

Everything has been so smooth and nice until I went to send a message. Running into the following error. I'm using lavabit.com IMAP/SMTP. My lavabit account works via phone and thunderbird just fine.

The main error is: "550 This user account is not authorized to send messages with the address foobar. Please adjust your e-mail client settings and try again."

Below is a portion of the log around the error. Any ideas? Thanks

Code:

[20:25:53.20] IMAP[NOTE]: Start connection to "ssl://imap.lavabit.com:993"
[20:25:53.30] IMAP[DATA]: < * OK lavabit.com IMAP4rev1 lavad server ready.\r\n
[20:25:53.30] IMAP[TIME]: 0.64587187767029 (*)
[20:25:53.30] IMAP[DATA]: > TAG1 CAPABILITY\r\n
[20:25:53.38] IMAP[DATA]: < * CAPABILITY IMAP4rev1 LITERAL+\r\n
[20:25:53.38] IMAP[DATA]: < TAG1 OK Completed.\r\n
[20:25:53.38] IMAP[TIME]: 0.081044912338257 (TAG1)
[20:25:53.38] IMAP[SECURE]: > TAG2 LOGIN "foobar" "*******"\r\n
[20:25:53.46] IMAP[DATA]: < TAG2 OK Password accepted.\r\n
[20:25:53.46] IMAP[TIME]: 0.07765793800354 (TAG2)
[20:25:53.46] IMAP[DATA]: > TAG3 EXAMINE "Sent Messages"\r\n
[20:25:53.55] IMAP[DATA]: < * FLAGS (\Answered \Flagged \Deleted \Seen \Draft \Recent)\r\n
[20:25:53.55] IMAP[DATA]: < * OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft)]\r\n
[20:25:53.55] IMAP[DATA]: < * 1 EXISTS\r\n
[20:25:53.55] IMAP[DATA]: < * 1 RECENT\r\n
[20:25:53.55] IMAP[DATA]: < * OK [UIDVALIDITY 1070397]\r\n
[20:25:53.55] IMAP[DATA]: < * OK [UIDNEXT 517168593]\r\n
[20:25:53.55] IMAP[DATA]: < TAG3 OK EXAMINE [READ-ONLY] Complete.\r\n
[20:25:53.55] IMAP[TIME]: 0.089858055114746 (TAG3)
[20:25:53.55] IMAP[DATA]: > TAG4 STATUS "Sent Messages" (MESSAGES UNSEEN UIDNEXT)\r\n
[20:25:53.64] IMAP[DATA]: < * STATUS Sent Messages (MESSAGES 1 UNSEEN 0 UIDNEXT 517168593)\r\n
[20:25:53.64] IMAP[DATA]: < TAG4 OK STATUS Complete.\r\n
[20:25:53.64] IMAP[TIME]: 0.085066080093384 (TAG4)
[20:25:53.64] DB : disconnect from root@localhost
[20:25:53.64] INFO[MEMORY]: Memory peak usage: 12.25MB
[20:25:53.64] IMAP[DATA]: > TAG5 LOGOUT\r\n
[20:25:53.72] IMAP[DATA]: < * BYE Goodbye.\r\n
[20:25:53.72] IMAP[DATA]: < TAG5 OK Completed.\r\n
[20:25:53.72] IMAP[TIME]: 0.084690093994141 (TAG5)
[20:25:53.72] IMAP[NOTE]: Disconnected from "ssl://imap.lavabit.com:993" (success)
[20:25:53.72] IMAP[TIME]: 1.0694079399109 (net session)
[20:25:53.73] IMAP[TIME]: 0.52792096138 (raw connection)
[20:25:53.85] IMAP[DATA]: < * OK lavabit.com IMAP4rev1 lavad server ready.\r\n
[20:25:53.85] IMAP[TIME]: 0.65235805511475 (*)
[20:25:53.86] IMAP[DATA]: > TAG1 CAPABILITY\r\n
[20:25:53.95] IMAP[DATA]: < * CAPABILITY IMAP4rev1 LITERAL+\r\n
[20:25:53.95] IMAP[DATA]: < TAG1 OK Completed.\r\n
[20:25:53.95] IMAP[TIME]: 0.092622995376587 (TAG1)
[20:25:53.95] IMAP[SECURE]: > TAG2 LOGIN "foobar" "*******"\r\n
[20:25:54.04] IMAP[DATA]: < TAG2 OK Password accepted.\r\n
[20:25:54.04] IMAP[TIME]: 0.089645862579346 (TAG2)
[20:25:54.06] SMTP[NOTE]: Start connection to "ssl://smtp.lavabit.com:465"
[20:25:54.76] SMTP[TIME]: 0.70416498184204 (raw connection)
[20:25:54.89] SMTP[DATA]: < 220 lavabit.com ESMTP lavad\r\n
[20:25:54.89] SMTP[TIME]: 0.82973504066467
[20:25:54.89] SMTP[DATA]: > EHLO siamnet\r\n
[20:25:54.97] SMTP[DATA]: < 250-lavabit.com\r\n
[20:25:54.97] SMTP[DATA]: < 250-8BITMIME\r\n
[20:25:54.97] SMTP[DATA]: < 250-PIPELINING\r\n
[20:25:54.97] SMTP[DATA]: < 250-SIZE 1073741824\r\n
[20:25:54.97] SMTP[DATA]: < 250-AUTH LOGIN PLAIN\r\n
[20:25:54.97] SMTP[DATA]: < 250-AUTH=LOGIN PLAIN\r\n
[20:25:54.98] SMTP[DATA]: < 250 Okay.\r\n
[20:25:54.98] SMTP[TIME]: 0.088757991790771
[20:25:54.98] SMTP[DATA]: > AUTH PLAIN\r\n
[20:25:55.06] SMTP[DATA]: < 334 \r\n
[20:25:55.06] SMTP[TIME]: 0.088403940200806
[20:25:55.06] SMTP[SECURE]: > **********\r\n
[20:25:55.17] SMTP[DATA]: < 235 Authenticated.\r\n
[20:25:55.17] SMTP[TIME]: 0.10659599304199
[20:25:55.17] SMTP[DATA]: > MAIL FROM:<foobar> SIZE=804\r\n
[20:25:55.25] SMTP[DATA]: < 250 Sender okay.\r\n
[20:25:55.25] SMTP[TIME]: 0.081587791442871
[20:25:55.25] SMTP[DATA]: > RCPT TO:<joefoo@gmail.com>\r\n
[20:25:55.34] SMTP[DATA]: < 250 Recipient okay.\r\n
[20:25:55.34] SMTP[TIME]: 0.083453893661499
[20:25:55.34] SMTP[DATA]: > DATA\r\n
[20:25:55.42] SMTP[DATA]: < 354 Enter mail, end with "." on a line by itself.\r\n
[20:25:55.42] SMTP[TIME]: 0.085474967956543
[20:25:55.42] SMTP[NOTE]: Message data.
[20:25:55.43] SMTP[DATA]: > .\r\n
[20:25:55.61] SMTP[DATA]: < 550 This user account is not authorized to send messages with the address foobar. Please adjust your e-mail client settings and try again.\r\n
[20:25:55.61] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message 'MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 639)' in /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/MailSo/Smtp/SmtpClient.php:639
Stack trace:
#0 /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/MailSo/Smtp/SmtpClient.php(531): MailSo\Smtp\SmtpClient->validateResponse(250)
#1 /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/MailSo/Smtp/SmtpClient.php(374): MailSo\Smtp\SmtpClient->sendRequestWithCheck('.', 250)
#2 /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/afterlogic/common/managers/mail/manager.php(839): MailSo\Smtp\SmtpClient->DataWithStream(Resource id #128)
#3 /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/ProjectSeven/Actions.php(739): CApiMailManager->MessageSend(Object(CAccount), Object(MailSo\Mime\Message), 'Sent', '', '')
#4 [internal function]: ProjectSeven\Actions->AjaxMessageSend()
#5 /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/ProjectSeven/Service.php(95): call_user_func(Array)
#6 /var/www/nas/www.example.com/htdocs/mail/webmail/libraries/ProjectSeven/Boot.php(5): ProjectSeven\Service->Handle()
#7 /var/www/nas/www.example.com/htdocs/mail/webmail/index.php(54): include('/var/www/nas/ww...')
#8 {main}
[20:25:55.61] Previous Exception: MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 639)
[20:25:55.62] SMTP[DATA]: > QUIT\r\n
[20:25:55.70] SMTP[DATA]: < 221 Bye.\r\n
[20:25:55.70] SMTP[TIME]: 0.088421106338501
[20:25:55.70] SMTP[NOTE]: Disconnected from "ssl://smtp.lavabit.com:465" (success)
[20:25:55.70] SMTP[TIME]: 1.6478099822998 (net session)
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 27 June 2013 at 12:28am | IP Logged Quote Igor
The error is reported by SMTP server, looks like there's nothing we could do on webmail end to work around that problem.

Also, it's important to understand that WebMail Lite is *NOT* a trial of the Pro, it's a different product with its own set of features. If you might be interested in getting WebMail Pro trial, you can download it here.

--
Regards,
Igor, AfterLogic Support
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puzle42
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Joined: 26 June 2013
Online Status: Offline
Posts: 4
Posted: 27 June 2013 at 4:50pm | IP Logged Quote puzle42
It does appear to be on the lavabit side - thought maybe someone might have had experience using lavabit. I even tried alpine and it ran into a similar issue. For some reason other imap clients like thunderbird don't run into it.

After I posted this I tested the Pro trial and it had the same problem. Oh, I even tried roundcube and it had the same. Maybe it's my Ubuntu server.

Well, one question, afterlogic doesn't use my postfix installation does it? I have it set to use gmail's smtp service.

Thanks, hopefully I can resolve this, afterlogic really is nice.
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 28 June 2013 at 1:07am | IP Logged Quote Igor
Quote:
Well, one question, afterlogic doesn't use my postfix installation does it? I have it set to use gmail's smtp service.


It uses SMTP server you supplied, and according to the logs, that would be smtp.lavabit.com server.

--
Regards,
Igor, AfterLogic Support
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