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AfterLogic WebMail Lite 7

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Subject Topic: Socket timeout - Can’t login Post ReplyPost New Topic
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CakeBaker
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Joined: 12 June 2013
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Posted: 12 June 2013 at 12:29pm | IP Logged Quote CakeBaker

Hey everyone,

just tried to get AfterLogic WebMail running for some time now, but I'm stuck and it is not going forward.

Went to the normal installation procedure, everything went fine, could connect to my sql database and configured my server settings at the admin panel. However, I cannot login with a standard mail account. I tried different e-mail accounts, different login servers, differents port - nothing works. When I try the same with Outlook, everything works fine. I get this debug code:

[19:13:25.07] AJAX: Action: Login
[19:13:25.08] DB : start connect to adasfdrf@server.com
[19:13:25.09] DB : connected to adasfdrf@server.com
[19:13:25.09] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `def_order`, `getmail_at_login`, `hide_in_gab`, `mail_mode`, `mails_on_server_days`, `signature`, `signature_type`, `signature_opt`, `delimiter`, `mailbox_size`, `namespace`, `custom_fields` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = 'personal@mail.com'
[19:13:25.09] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `layout`, `xlist`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab` FROM awm_domains WHERE `name` = 'server.com'
[19:13:25.10] DB[3] > SELECT COUNT(id_acct) as acct_count FROM awm_accounts
WHERE def_acct = 1 AND `email` = 'personal@mail.com' AND `mail_inc_login` = 'personal@mail.com' LIMIT 1
[19:13:25.10] start connect to pop3.server.com:110
[19:13:25.10] connected
[19:13:25.11] NET < +OK POP3 server ready <adasfdrf@server.com>\r\n
[19:13:45.11] NET <
[19:13:45.11] NET[Error] < Socket timeout reached during connection.
[19:13:45.12] Exception[1011]: Can't connect to mail server
~ /libraries/afterlogic/common/managers/users/manager.php (336)

Anyone an idea? Cheers!
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6103
Posted: 12 June 2013 at 10:31pm | IP Logged Quote Igor

Seems like you're trying to use POP3 on port 110 while WebMail Lite v7 only supports IMAP, its standard port is 143.

--
Regards,
Igor, AfterLogic Support
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CakeBaker
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Joined: 12 June 2013
Online Status: Offline
Posts: 2
Posted: 12 June 2013 at 10:48pm | IP Logged Quote CakeBaker

Igor, you are right. That was my mistake. Thank you!

Thought I've already tested it, but i guess, i was wrong :)
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