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postanet
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Posted: 30 July 2010 at 7:46am | IP Logged Quote postanet

Hello, I'm testing the trial version of MailBee Object and I'm facing the following problem.
I start from a .eml file that I import with ImportFile method in a Message object.
When I check the Attachments.Count property, it says 0.
But if I open the same message with Outlook Express, I can see two attachments, and I can open them.
This particular email is an automatic response of a server that refused to send the message because of black list problems, but this is not the problem.
With the old component (FathMail) that I'm trying to replace with BeeMail, those attachments got caught normally (but naturally that's not to say that it was a better component ;-) ).

Here is a copy/paste of the raw message (with masked addresses, names, and IPs).

Thank you in advance.

--- THE MESSAGE -------------

Received: from SERVER.xxxxxxxx.it
        by SERVER.xxxxxxxx.it (IceWarp 9.3.2) with SMTP id MSL75102
        for <xxxxxxxx@xxxxxxxx.it>; Fri, 30 Jul 2010 13:07:02 +0200
Date: Fri, 30 Jul 2010 13:07:02 +0200
From: Mail Delivery Subsystem <MAILER-DAEMON@xxxxxxxx.it>
To: <xxxxxxxx@xxxxxxxx.it>
Message-Id: <1023305953@SERVER.xxxxxxxx.it>
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit
Subject: Returned mail: permanent problems with the remote server
Content-Type: multipart/report; report-type=delivery-status; boundary="1023305953201007301253500594-1023305473_2@SERVER.x xxxxxxx.it"

--1023305953201007301253500594-1023305473_2@SERVER.xxxxxxxx. it
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit

The original message was received at Fri, 30 Jul 2010 13:07:02 +0200

----- The following addresses had permanent fatal errors -----
<yyyyyyyy@yahoo.co.in>

----- Transcript of session follows -----
554 permanent problems with the remote server in32.mxauth.yahoo.com

--1023305953201007301253500594-1023305473_2@SERVER.xxxxxxxx. it
Content-Type: message/delivery-status

Reporting-MTA: DNS; SERVER.xxxxxxxx.it
Arrival-Date: Fri, 30 Jul 2010 12:53:52 +0200

Original-Recipient: RFC822; <yyyyyyyy@yahoo.co.in>
Final-Recipient: RFC822; <yyyyyyyy@yahoo.co.in>
Action: failed
Remote-MTA: DNS; in32.mxauth.yahoo.com
Last-Attempt-Date: Fri, 30 Jul 2010 13:07:02 +0200

--1023305953201007301253500594-1023305473_2@SERVER.xxxxxxxx. it
Content-Type: message/rfc822

Return-Path: <xxxxxxxx@xxxxxxxx.it>
Received: from SERVER ([192.168.1.1])
        by SERVER.xxxxxxxx.it (IceWarp 9.3.2) with SMTP id XX99887744
        for <yyyyyyyy@yahoo.co.in>; Fri, 30 Jul 2010 12:53:49 +0200
From: xxxxxxxx@xxxxxxxx.it
To: yyyyyyyy@yahoo.co.in
Subject: Invoice - check
Date: Fri, 30 Jul 2010 12:53:48 +0200
X-Mailer: FathMail
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="f144293f-574b-404b-8dd0-a35d5bbebe1c"
Reply-To: xxxxxxxx@xxxxxxxx.it
X-Originating-IP: 192.168.1.1
X-Mail-Client: Webmail 4.0b
X-Priority: 3
X-Spam-IndexStatus: 0
Message-ID: 21507596f89251e2ec739d144f4c522e

This is a multi-part message in MIME format

--f144293f-574b-404b-8dd0-a35d5bbebe1c
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

Mail inviata da: Rossi Paolo

Dear John,

please re-send the *.jpg file of invoice No. 31 and clarify:
- the name of the customer
- the code of the article
- number of pairs
- price (in INR)

Regards

Paolo Rossi
--f144293f-574b-404b-8dd0-a35d5bbebe1c
Content-Type: text/html; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

<HTML><HEAD>
<TITLE>Invoice - check</TITLE>
</HEAD>
<BODY>
Mail inviata da: Rossi Paolo<br><br>

<P>Dear Mumtaz,<BR><BR>please re-send the *.jpg file of invoice No. 31 and =
clarify:<BR>- the name of the customer<BR>- the code of the article<BR>- =
number of pairs<BR>- price (in INR)</P>
<P>Regards<BR><BR>Paolo Rossi<BR></P>
</BODY>
</HTML>

--f144293f-574b-404b-8dd0-a35d5bbebe1c--


--1023305953201007301253500594-1023305473_2@SERVER.xxxxxxxx. it--
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Alex
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Posted: 30 July 2010 at 8:06am | IP Logged Quote Alex

When I save what you presented here as a .EML file and then open it in Thunderbird, I don't see any attachments. When I open a bounced message of the same format (we have plenty of similar bounce report emails), it shows 2 attachments in both MailBee Objects and Thunderbird.

Since you changed boundary values to hide your server details, the entire email became unparseable.

If you have issues with finding attachments in your particular bounce message, send it us via HelpDesk as attachment. Copy/pasting .eml data won't work as .EML is very sensitive format. Redundant or incomplete CRLF may change everything.

Regards,
Alex
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postanet
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Joined: 29 July 2010
Location: Italy
Online Status: Offline
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Posted: 30 July 2010 at 8:24am | IP Logged Quote postanet

I'm sorry for the inconvenient.
I just posted the same request in the HelpDesk page, with a .eml file attached, as you suggested.
Thanks again.
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Alex
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Posted: 31 July 2010 at 7:12am | IP Logged Quote Alex

It turned out the email has duplicate content-type, and these content-type values contradict each other:

Content-Type: text/plain; charset="utf-8"
Content-Type: multipart/report; report-type=delivery-status;

Regards,
Alex

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