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esetman
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Posted: 05 May 2015 at 1:49am | IP Logged Quote esetman
Hello,
I met with more computers. At webmail page loads, the browser IE11 pictures and buttons are not displayed when encryption is used. It's just doing with IE HTTPS. IE11 HTTP is OK. Mozilla Firefox is OK. You have never met anyone with that?
webmail ver. 7.5

Thank you for the advice
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esetman
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Posted: 05 May 2015 at 1:52am | IP Logged Quote esetman
screenshot is here: http://files.uloziste.com/1bfeea0f02a11d65/
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Igor
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Posted: 05 May 2015 at 4:19am | IP Logged Quote Igor
Do you encounter the same issue on our Live Demo?

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Igor, AfterLogic Support
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esetman
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Posted: 05 May 2015 at 5:59am | IP Logged Quote esetman
Your webmail is loaded okay :(
the problem will probably be on my server :(

my apache log:
ssl error log: no errors
ssl request log:
[05/May/2015:14:58:54 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/css/libs.css?750 HTTP/1.1" 49034
[05/May/2015:14:58:54 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/ HTTP/1.1" 395504
[05/May/2015:14:58:54 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/styles.css?750 HTTP/1.1" 295444
[05/May/2015:14:58:54 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/js/app.min.js?750 HTTP/1.1" 615019
[05/May/2015:14:58:54 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/js/libs.js?750 HTTP/1.1" 757525
[05/May/2015:14:58:55 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/favicon.ico HTTP/1.1" 17542
[05/May/2015:14:58:55 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/wm_logo_140x140.png HTTP/1.1" 9134
[05/May/2015:14:58:55 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/fonts/afterlogic.eot? HTTP/1.1" 20736
[05/May/2015:14:58:55 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/images/sprites.png?7.5.0 HTTP/1.1" 66557
[05/May/2015:14:58:55 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/fonts/afterlogic.woff HTTP/1.1" 20636
[05/May/2015:14:58:56 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/fonts/afterlogic.ttf HTTP/1.1" 20560
[05/May/2015:14:59:00 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 122
[05/May/2015:14:59:01 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/css/libs.css?750 HTTP/1.1" 49034
[05/May/2015:14:59:01 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/ HTTP/1.1" 396840
[05/May/2015:14:59:01 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/styles.css?750 HTTP/1.1" 295444
[05/May/2015:14:59:01 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/js/libs.js?750 HTTP/1.1" 757525
[05/May/2015:14:59:01 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/js/app.min.js?750 HTTP/1.1" 615019
[05/May/2015:14:59:02 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/wm_logo_140x140.png HTTP/1.1" 9134
[05/May/2015:14:59:02 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/favicon.ico HTTP/1.1" 17542
[05/May/2015:14:59:02 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/fonts/afterlogic.eot? HTTP/1.1" 20736
[05/May/2015:14:59:02 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/fonts/afterlogic.woff HTTP/1.1" 20636
[05/May/2015:14:59:02 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 103
[05/May/2015:14:59:02 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 12370
[05/May/2015:14:59:03 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/fonts/afterlogic.ttf HTTP/1.1" 20560
[05/May/2015:14:59:03 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/static/css/images/ui-bg_flat_75_ffffff_40x100.png HTTP/1.1" 178
[05/May/2015:14:59:03 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 21836
[05/May/2015:14:59:04 +0200] 89.111.70.2 TLSv1 AES256-SHA "GET /webmail-pro/skins/Default/images/sprites.png?7.5.0 HTTP/1.1" 66557
[05/May/2015:14:59:04 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 386
[05/May/2015:14:59:04 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 135329
[05/May/2015:14:59:04 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 1470
[05/May/2015:14:59:04 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 5871
[05/May/2015:14:59:05 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 2615
[05/May/2015:14:59:05 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 97
[05/May/2015:14:59:05 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 373
[05/May/2015:14:59:05 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 21781
[05/May/2015:14:59:05 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 111455
[05/May/2015:14:59:06 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 372
[05/May/2015:14:59:06 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 83
[05/May/2015:14:59:06 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 363
[05/May/2015:14:59:06 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 365
[05/May/2015:14:59:07 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 363
[05/May/2015:14:59:07 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 364
[05/May/2015:14:59:07 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 5228
[05/May/2015:14:59:07 +0200] 89.111.70.2 TLSv1 AES256-SHA "POST /webmail-pro/?/Ajax/ HTTP/1.1" 4504

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Igor
AfterLogic Support
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Posted: 05 May 2015 at 6:16am | IP Logged Quote Igor
Could you please provide a test account on your install? You can send access details via HelpDesk.

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Regards,
Igor, AfterLogic Support
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esetman
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Posted: 05 May 2015 at 6:24am | IP Logged Quote esetman
I sent him.

thank you in advance
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Igor
AfterLogic Support
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Posted: 05 May 2015 at 6:44am | IP Logged Quote Igor
Thank you. Looks like there are issues with SSL certificate used, some files including fonts refuse to load - and those interface elements are rendered using the fonts, hence the issue.

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Igor, AfterLogic Support
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esetman
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Posted: 05 May 2015 at 10:29am | IP Logged Quote esetman
Will it somehow solved in the new version? I'm just asking.
But it is interesting that in Firefox, it's OK
Can I delete the test account?
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Igor
AfterLogic Support
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Posted: 06 May 2015 at 5:21am | IP Logged Quote Igor
Quote:
Will it somehow solved in the new version? I'm just asking.
But it is interesting that in Firefox, it's OK


It's not an issue of our product, but specifics of handling SSL certificates in particular browser. Different browsers handle SSL certificate issues in different ways indeed, we've encountered situations when things work in IE but not in FF.

Quote:
Can I delete the test account?


Yes, it's safe to close it, thanks.

--
Regards,
Igor, AfterLogic Support
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