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jsherk
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Posted: 01 November 2010 at 9:24pm | IP Logged Quote jsherk
Using v4.9.10 of Webmail Lite

I have noticed that if I receive an email with a large zip file (greater than 40MB) that when I try to view my emails in Webmail Lite, that it will come back with an error and stop displaying retreiving anymore emails.

I have both Attachment Size Limit and Mailbox Size Limit NOT enabled.

If I use Squirrel Mail or Horde Mail on the same server, they open the email fine without problems.

The error log shows this:
[01-Nov-2010 10:30:48] PHP Fatal error: Allowed memory size of 209715200 bytes exhausted (tried to allocate 39321636 bytes) in /home/mydomain/public_html/webmail/libs/class_pop3.php on line 432
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jsherk
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Posted: 01 November 2010 at 10:20pm | IP Logged Quote jsherk
Okay, as a further update, the message that appears in the browser is:
"Receiving messages terminated due to an error. Probably, not all the messages were received."

I also upgraded from v4.9.10 to v 5.0.9 and the problem still occurs.

Thanks
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Igor
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Posted: 02 November 2010 at 1:16am | IP Logged Quote Igor
Quote:
[01-Nov-2010 10:30:48] PHP Fatal error: Allowed memory size of 209715200 bytes exhausted (tried to allocate 39321636 bytes) in /home/mydomain/public_html/webmail/libs/class_pop3.php on line 432


WebMail and PHP itself consume quite a lot of memory to process large emails, and with memory_limit value not set high enough, you're likely to hit that limit. To process 40Mb mail, you'll need memory amount ~10 times more than mail size, 200M limit is too low for that. WebMail attempts to set memory_limit value defined in common/inc_constants.php file:

Code:
     define('MEMORYLIMIT', '200M');


You might want to increase that value in WebMail code and/or in PHP configuration. As for preinstalled SquirrelMail or Horde, they are probably allowed to consume memory in less limited way.

--
Regards,
Igor, AfterLogic Support
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damu15skd
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Posted: 18 November 2010 at 2:19am | IP Logged Quote damu15skd
jsherk wrote:
Okay, as a further update, the message that appears in the browser is:
"Receiving messages terminated due to an error. Probably, not all the messages were received."

I also upgraded from v4.9.10 to v 5.0.9 and the problem still occurs.

Thanks
\

Hai this damu, me too getting the same problem..

Please give me the solution for this...

Regards,
SKD.
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administrator
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Posted: 19 November 2010 at 1:29am | IP Logged Quote administrator
Hi damu,

please try the solution Igor described above.
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biotech
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Posted: 23 November 2010 at 3:04pm | IP Logged Quote biotech
This did not work for me either....trying to receive 10MB message with config:
define('MEMORYLIMIT', '400M');

Also, RoundCube Reads email just fine...so it has to be php limits of shared hosting....and the end of AL webmail on shared hosts.
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administrator
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Posted: 24 November 2010 at 6:15am | IP Logged Quote administrator
The only recommendation we can do is try to use IMAP instead of POP3.
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biotech
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Posted: 24 November 2010 at 8:49am | IP Logged Quote biotech
Thanks, I already did have IMAP4 in place...and being how shared hosts won't change the php settings I think I am out of options. Don't really want to get dedicated host for mail only.
Thanks for your help though.
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jsherk
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Posted: 19 March 2011 at 10:21am | IP Logged Quote jsherk
Thank you Igor...

Changing the MEMORYLIMIT has indeed solved the problem (on v5.1.8).

For a 33MB file I needed to increase the MEMORY LIMIT up to 300M for it to work correctly, so your estimate of about 10x is correct.

Thanks
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