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Agust
Newbie
Joined: 20 May 2010
Location: Iceland
Online Status: Offline
Posts: 4
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| Posted: 05 September 2010 at 11:23pm | IP Logged
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Using version 5.0.5
1. Writin an email - hit "Save" - msg is saved in "Drafts" folder. Go "Back to
list"
2. Double click msg in draft folder, modify it and hit "Save"
3. Go "Back to list"
4. Open msg again in draft folder, modify it and hit "Save" - error message "Can't
save message"
Any hints anyone?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 06 September 2010 at 1:44am | IP Logged
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Are you using PHP or .NET version? Can you reproduce the issue on our Live Demo? It has exactly 5.0.5 installed there at the moment.
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Regards,
Igor, AfterLogic Support
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Agust1005
Newbie
Joined: 30 August 2010
Location: Iceland
Online Status: Offline
Posts: 7
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| Posted: 06 September 2010 at 3:01am | IP Logged
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Hi,
Using PHP version. I could not reproduce the issue on Live Demo.
But the issue is taking place on our site (confirmed it just now).
Should I provide logs?
Agust
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 06 September 2010 at 3:10am | IP Logged
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Yes please, submit those via our HelpDesk.
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Regards,
Igor, AfterLogic Support
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 06 September 2010 at 3:22am | IP Logged
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BTW, according to the developers, there was a fix towards this in 5.0.6, try updating to it, and if it doesn't help, send us the logs please.
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Regards,
Igor, AfterLogic Support
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Agust1005
Newbie
Joined: 30 August 2010
Location: Iceland
Online Status: Offline
Posts: 7
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| Posted: 06 September 2010 at 3:38am | IP Logged
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Thanks, I will update and then report back.
Agust
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