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Subject Topic: slow mail syncronization ! Post ReplyPost New Topic
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mic.max
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Posted: 15 August 2010 at 3:05am | IP Logged Quote mic.max
I've a WebMail pro 5.0.5 installed on my server (Windows 2008 R2), when syncronize webmail is very slow, but the outlook sync is ok! why?

This is a full configuration:

server     : Windows 2008 R2 (x64)
DB Engine : MySQL 5.1.49 (x64)
IIS        : 7.0
WebAppl.   : WebMail pro 5.0.5 ASP.net
Mail Server: hmailserver

I've configured WebMail Pro with IMAP connection and test it with direct mode and none, but the speed is same. I've also configured connection database with ODBC driver 3.57 (32bit) and with ODBC driver 5.1 (x64) but result is same.

thanks for reply.
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mic.max
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Posted: 17 August 2010 at 3:21am | IP Logged Quote mic.max

I want test speed of php version of WebMail Pro. I've installed a PHP 5.3.3 and connect it via FastCGI on IIS 7.5. After i've installed WebMail Pro PHP version and configured it, but when i add a user in domain receive a error:
"can't connect to imap4 server, check imap4 server setting!"

the setting are all ok, i test imap connection via telnet and it's ok, i'va also tested a imap connection with a script php use php_imap.dll and it's ok, this is the script:

<?php

$mail_server = "localhost" ;
$mail_port = 143 ;
$mail_username = "test@domain.com" ;
$mail_password = "password" ;

echo "<h1>".$mail_username." on ".$mail_server."</h1>\n\n" ;
$mbox = imap_open("{".$mail_server.":".$mail_port."}".$mail_folder, $mail_username, $mail_password) or die("Error opening mailbox: ".imap_last_error());
$mailboxheaders = imap_headers($mbox);
if ($mailboxheaders == false) {
    echo "<p>".$mail_folder." is empty.</p>\n\n";
    }
else {
    echo "<h2>".$mail_folder."</h2>\n" ;
    echo "<ol>\n" ;
    $msgno = 0;
    foreach ($mailboxheaders as $val) {
        $msgno++;
        echo " <li>".$val ."</li>\n";
        }
    echo "</ol>\n\n" ;
    }
imap_close($mbox);

?>

Is a problem of imap class in WebMail???

Thanks
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Igor
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Posted: 17 August 2010 at 5:48am | IP Logged Quote Igor
I'd suggest to enable debug logging in AdminPanel as described here, that would allow you to check what's causing authentication issue, and why the connection is so slow, maybe something (e.g. firewall/antivirus) is standing in the way.

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mic.max
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Posted: 17 August 2010 at 6:37am | IP Logged Quote mic.max

Ok, i've a log for WebMail Pro ASP.net this is slow! but in the php version i see the error described in the second post reply !

I post the log in this thread?
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mic.max
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Posted: 17 August 2010 at 6:51am | IP Logged Quote mic.max
i've activated log in php version, but no file is present il data/logs folder !!!
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Igor
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Posted: 18 August 2010 at 4:58am | IP Logged Quote Igor
Setting 777 permissions for the directory should do the trick.

ASP.NET version of WebMail Pro has debug logging as well.

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mic.max
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Posted: 18 August 2010 at 7:34am | IP Logged Quote mic.max
I've setting ALL permission to IUSR... on IIS server for data folder that contain logs folder !!!
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Igor
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Posted: 18 August 2010 at 7:37am | IP Logged Quote Igor
You might try granting Full Control permissions to EVERYONE user temporarily for testing purposes.

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mic.max
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Posted: 18 August 2010 at 8:19am | IP Logged Quote mic.max
i set full control for EVERYONE but no logs write in folder !!!
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mic.max
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Posted: 18 August 2010 at 8:53am | IP Logged Quote mic.max






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Igor
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Posted: 19 August 2010 at 4:20am | IP Logged Quote Igor
Weird, all I can say. If you'd like us to check this, please provide the Remote Desktop access to your installation. You can send the credentials via HelpDesk.

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mic.max
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Posted: 19 August 2010 at 7:40am | IP Logged Quote mic.max
ok isend it via HelpDesk !!!
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