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Subject Topic: Issue with IE "Attach files" button Post ReplyPost New Topic
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oldtraford
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Newbie


Joined: 25 July 2010
Location: Lithuania
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Posts: 2
Posted: 26 July 2010 at 12:58am | IP Logged Quote oldtraford
Hello,
first, sorry for my bad english ;)

I'm seeing issue when used Internet Explorer to
attach files over Webmail. When used Internet Explorer i can't see "Attach files" flash button (http://www.file.lt/public/pview/64523/webmail_IE.JPG), flash plugin is installed, all other browsers works fine (http://www.file.lt/public/pview/64524/webmail_mozilla.JPG).
Product - AfterLogic Webmail Pro ASP.NET version 4.10

Thanks,
Andrej

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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posts: 6104
Posted: 26 July 2010 at 2:21am | IP Logged Quote Igor
What version of Internet Explorer are you using? Please copy the full version number from About popup of IE. Did you try reproducing the same issue on other machines with Internet Explorer?

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Regards,
Igor, AfterLogic Support
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oldtraford
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Joined: 25 July 2010
Location: Lithuania
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Posts: 2
Posted: 26 July 2010 at 5:04am | IP Logged Quote oldtraford
I'm using IE version 7.0.5730.13 Adobe Flash Player ActiveX version 10.0.42.34, and try on another mashine IE version 8.0.7600.16385

Thanks,
Andrej
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 28 July 2010 at 7:31am | IP Logged Quote Igor
We might be able to check this for you, if you provide us with a test account to your WebMail Pro installation. Please use our HelpDesk to submit the details, be sure to include the URL of this thread for reference purposes.

By the way, we just had a similar complaint from another customer, and in his particular case, installing the latest version of Flash plugin has solved the problem.

--
Regards,
Igor, AfterLogic Support
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