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sharaola
Newbie
Newbie


Joined: 06 May 2009
Location: Egypt
Online Status: Offline
Posts: 2
Posted: 06 May 2009 at 10:35am | IP Logged Quote sharaola

i have this error
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sharaola
Newbie
Newbie


Joined: 06 May 2009
Location: Egypt
Online Status: Offline
Posts: 2
Posted: 06 May 2009 at 10:57am | IP Logged Quote sharaola

incoming mail: pop3.gmail.com port:995
outgoing mail: smtp.gmail.com port:465



The same Error

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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 06 May 2009 at 11:12am | IP Logged Quote Igor

Are you able to add this user account in Admin Panel or you get the same error there as well? Make sure that POP3 port (995 in your case) is not blocked by a firewall or any other protective software.

If you'd like AfterLogic Support staff to help you with this, please submit your request to our HelpDesk. If your WebMail Pro installation can be accessed over the Internet, please provide us with its access details so we could run a few tests.

NB: As this issue is related to AfterLogic WebMail, not AfterLogic XMail Server, it was moved to appropriate section of the forum.

--
Regards,
Igor, AfterLogic Support
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