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edouble
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Posted: 18 November 2008 at 7:46am | IP Logged Quote edouble
Is there some way to 'kick' users out of Webmail MailBee and return them to the signon screen when their session expires? Not sure if we did something wrong here, but when a user's session times out they can still hit Check Mail - but any existing emails that were in the inbox during the previous session disappear. On the next postback they are taken to the signon screen. Ideally we would like to have the user returned to the logon screen when any button is pushed after a session timeout. TIA ...
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Igor
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Posted: 18 November 2008 at 8:35am | IP Logged Quote Igor
Actually, this is exactly how WebMail Pro works. If any request to server is sent after session timeout, user's web browser is automatically redirected to WebMail login screen. This may not apply to some controls which just switch screens with no requests sent.

It's hard to tell why it doesn't work as expected in your case. We suppose that this may occur when there are several WebMail accounts are open in different tabs of your web browser. In this case, terminating one session may seamlessly get you into another one.

If that's not the case, could you please enable logging in WebMail Admin Console (Debug Settings > Enable Logging), reproduce the issue and provide us with a log file for examination?

Regards,
Igor
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edouble
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Posted: 19 November 2008 at 9:17am | IP Logged Quote edouble
Perfect, thanks. I think that they may have had other Mailbee tabs opened because they are not able to consistantly recreate that problem. So what you said makes sense.

Thanks again,

e.
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