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tim
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Posted: 08 April 2008 at 5:55am | IP Logged Quote tim
I'm doing a oMSG.EncodeHeaderText(HeaderName, HeaderText, 'iso-8859-1', 2) on the FROM field.

If I encode this:

"C.Travel (Customer DEB0062) cw@cronustravel.com"<accounting@matriks.com>

I get this:

From: =?iso-8859-1?Q?"Cronus_Travel__(Customer_DEB0062)_c?=
     =?iso-8859-1?Q?w@cronustravel. com"?=<accounting@matriks.com>

and it does not display correctly in outlook 2007.

If I encode this (removing the "):

C.Travel (Customer DEB0062) cw@cronustravel.com<accounting@matriks.com>

I get this:

From: =?iso-8859-1?Q?C.Travel__(Customer_DEB0062)_cw@cron?=
     =?iso-8859-1?Q?ustravel.com?=& lt;accounting@matriks.com>

and it displays correctly in outlook 2007

I'm using 5.5.0.121.

Any ideas? Are the "'s safe to omit?
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Andrew
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Posted: 08 April 2008 at 6:09am | IP Logged Quote Andrew
Yes, it's safe to omit quotes. Moreover, we recommend you to reduce friendly name length because some mail clients may process lengthy friendly names incorrectly.

Best regards,
Andrew
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tim
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Posted: 08 April 2008 at 6:27am | IP Logged Quote tim
Andrew wrote:
Yes, it's safe to omit quotes. Moreover, we recommend you to reduce friendly name length because some mail clients may process lengthy friendly names incorrectly.

Best regards,
Andrew


However,

I put a , in the name like
"Cronus Travel, Inc. (Customer DEB0062) cw@cronustravel.com" the " is NOT safe to omit. Then the friendly name is omitted completely.
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Andrew
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Posted: 08 April 2008 at 6:37am | IP Logged Quote Andrew
Of course if a friendly name contains a comma, omitting quotes is not safe. In such case you should use a short friendly name with quotes. If you use a long friendly name, the resulting string may be longer than 76 chars and so it'll be split to some lines according to MIME standard, but some mailers would have troubles with this.

Best regards,
Andrew
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tim
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Posted: 08 April 2008 at 6:49am | IP Logged Quote tim
Hmm. Dont know what to do then. Currently I cannot determine if it is your encode or outlook 2007's presentation that is flawed. Sometimes it works. Sometimes it fails. Very annoying.
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iconbill
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Posted: 08 April 2008 at 7:08am | IP Logged Quote iconbill
Hi Tim,

I advise you to receive your test messages in different emailprograms because sometimes they have indeed problems with messages. (Outlook POP, G-Mail, Hotmail, Thunderbird).

ps Outlook 2003 IMAP is not working at all with international mails here
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Alex
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Posted: 08 April 2008 at 10:34am | IP Logged Quote Alex
We made another fix to the logic so that it can now produce lines with more than 76 characters. Although this is violation of MIME, it seems to be less evil than Outlook limitations.

You can get the update from http://www.afterlogic.com/updates/mailbee.zip

Regards,
Alex
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tim
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Posted: 09 April 2008 at 1:07am | IP Logged Quote tim
Alex wrote:
We made another fix to the logic so that it can now produce lines with more than 76 characters. Although this is violation of MIME, it seems to be less evil than Outlook limitations.

You can get the update from http://www.afterlogic.com/updates/mailbee.zip

Regards,
Alex


Great stuff!

I'll take it for a spin ;-)
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tim
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Posted: 09 April 2008 at 1:34am | IP Logged Quote tim
iconbill wrote:
Hi Tim,

I advise you to receive your test messages in different emailprograms because sometimes they have indeed problems with messages. (Outlook POP, G-Mail, Hotmail, Thunderbird).

ps Outlook 2003 IMAP is not working at all with international mails here


Yes, I normally test with outlook 2007 and gmail, and gmail seems to be the most compliant/forgiving of the 2.

However, our product (http://www.matriks.com/docs/ENU-Matriks-Mail-110-Fact-Sheet .pdf) typically needs to work with outlook since this is what this particular userbase employs. *sigh*


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tim
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Posted: 09 April 2008 at 1:35am | IP Logged Quote tim
Sorry, fixed link
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tim
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Posted: 09 April 2008 at 2:10am | IP Logged Quote tim
Btw, I cannoit regsvr32 this build. Gives me an DLLRegisterserver initialize error
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tim
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Posted: 09 April 2008 at 2:25am | IP Logged Quote tim
Ok,

I gmail it shows ok:
From: =?iso-8859-1?Q?"Cronus_Travel,_Inc.__(Customer_DEB0062)_cw@c ronustravel.com"?=<accounting@matriks.com>

I outlook 2007 it does not:
From: =?iso-8859-1?Q?"Cronus_Travel,_Inc.__(Customer_DEB0062)_cw@c ronustravel.com"?=<accounting@matriks.com>

But at least the string looks a lot simpler now, even though the result is the same.

Suppose I just have to shorten string somehow. This seems to be the only way to make outlook 2007 perform ok.
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tim
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Posted: 09 April 2008 at 2:43am | IP Logged Quote tim
I think I cracked it. Outlook 2007 is not sensitive to the friendly name lenghts I've been throwing at it.

It is sensitive to commas in long strings.
And it is sensitive to @'s even in short friendly names.

So no commas and @ it is then.
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Andrew
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Posted: 09 April 2008 at 5:58am | IP Logged Quote Andrew
Quote:
Btw, I cannoit regsvr32 this build. Gives me an DLLRegisterserver initialize error


Were you able to resolve this? We've just successfully registered the new .dll again on several machines.

Best regards,
Andrew
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tim
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Posted: 10 April 2008 at 2:26am | IP Logged Quote tim
Andrew wrote:
Quote:
Btw, I cannoit regsvr32 this build. Gives me an DLLRegisterserver initialize error


Were you able to resolve this? We've just successfully registered the new .dll again on several machines.

Best regards,
Andrew


I just re-built my setup.exe with the new dll and installed it that way.
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