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Subject Topic: WebMail Lite ver 9.7.5 and MySQL 8.0 Post ReplyPost New Topic
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Tadziu
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Joined: 20 February 2024
Location: Poland
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Posted: 20 February 2024 at 11:19pm | IP Logged Quote Tadziu

Hi,

I try run WebMail Lite ver 9.7.5 on MySQL 8.0

when I confirm the entered data regarding the database, I get the following message

Failed to connect. (SQLSTATE[HY000] [1045] Access denied for user 'userXXX'@'localhost' (using password: YES))

all data is correct because I can log in to phpmyadmin with them

WebMail Lite ver 9.7.5 support MySQL 8.0 ?

Thank you for your feedback
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Igor
AfterLogic Support
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Joined: 24 June 2008
Location: United States
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Posts: 6054
Posted: 20 February 2024 at 11:29pm | IP Logged Quote Igor

Hello,

Indeed, the product supports MySQL versions starting from 5.7.8.

If you're positive the credentials are correct, I'd recommend to enable logging in admin interface, set log verbosity to Debug, try connecting again and see if there are any other error messages in the logs found under data/logs directory.

--
Regards,
Igor, Afterlogic Support
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Tadziu
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Joined: 20 February 2024
Location: Poland
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Posted: 21 February 2024 at 2:27am | IP Logged Quote Tadziu

Hi,
we close the topic,
hosting provider, has two versions of mySQL
7.4 on localhost
8.0 on mysql8

of course, the services are on different ports but he forgot to inform about it!

sorry for the confusion,
everything works correctly!

Regards!
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