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Subject Topic: Admin panel shows some wrong appearance Post ReplyPost New Topic
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Carpo
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Posted: 06 March 2023 at 3:34pm | IP Logged Quote Carpo

Hello

I have webmail 9 installed on my iis server. Everything works as it should, except that the admin panel page displays some drop down menus etc. See arrow_drop_down and close text at top right. I have attached a picture so you can see. What is wrong?

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Carpo
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Posted: 06 March 2023 at 3:37pm | IP Logged Quote Carpo

Here you see the error, click here
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Igor
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Posted: 06 March 2023 at 11:10pm | IP Logged Quote Igor

That's strange, I don't think I've ever seen that before.

Icons in the adminpanel are a part of font, and most likely, the font didn't load for some reason. If you open browser console with F12 key, open Network tab and enable "Font" filter, you should see 4 fonts loaded there:



My guess is, at least one of those fonts didn't load, the status would be different from 200, perhaps 404 or something else.

All the fonts in question should be loaded from adminpanel/fonts/ directory of the installation, so you may need to recheck that the files are actually there and the server doesn't block loading them.

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Regards,
Igor, Afterlogic Support
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Carpo
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Posted: 07 March 2023 at 12:07pm | IP Logged Quote Carpo

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Carpo
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Posted: 07 March 2023 at 12:08pm | IP Logged Quote Carpo

http://acfoto.asuscomm.com/1.png

Here you can se that I get 404 error. What can cause this?
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Igor
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Posted: 07 March 2023 at 2:41pm | IP Logged Quote Igor

Do you actually have those files under adminpanel/fonts/ directory of your WebMail Pro installation? If yes, I'd recommend to check IIS logs, some configuration could be preventing from serving those files.

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Regards,
Igor, Afterlogic Support
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