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Subject Topic: [ERR] data transfer failed Post ReplyPost New Topic
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iva654
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Newbie


Joined: 29 September 2022
Location: Italy
Online Status: Offline
Posts: 1
Posted: 29 September 2022 at 3:40am | IP Logged Quote iva654

hi, I get this error[1] on the webUI when someone try to send a mail with a 22MB file, in the specific a 22MB photoshop file.
i have already check the setting for the attachment like:
AttachmentSizeLimit
UploadSizeLimitMb
ImageUploadSizeLimit
and all of this is setting on 30MB, why do we get these errors?
where can i find the log for this specific error?
thx

<EnableAttachmentSizeLimit>1</EnableAttachmentSizeLimit>
<AttachmentSizeLimit>31457280</AttachmentSizeLimit>
[1]
data transfer failed, probably due in a server error, contact admin....
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6054
Posted: 29 September 2022 at 3:42am | IP Logged Quote Igor

Most likely, you need to adjust the limits in your PHP configuration as well, please see:

https://afterlogic.com/docs/webmail-pro/troubleshooting/error-while-attaching-files-to-new-message">Error while attaching files to new message

Hope this helps.

--
Regards,
Igor, Afterlogic Support
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