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Joined: 19 July 2021
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Posted: 19 July 2021 at 2:34am | IP Logged Quote moucho

I have an error on Afterlogic webmail installed on a cPanel/WHM server.

When using the default or "system" email account (cPanel user) with Afterlogic, it throws this error:

501 : sender address must contain a domain

Exim error:
unqualified sender rejected: <CPANEL_USER> H=localhost (HOSTNAME) []:40926 I=[]:25

It seems that it is trying to send an email using the user (with no domain) instead of appending the cPanel domain account to the user, as other webmails like Roundcube does.

Can this behavior be configured? Is it a known issue?
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AfterLogic Support
AfterLogic Support

Joined: 24 June 2008
Location: United States
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Posts: 6071
Posted: 19 July 2021 at 2:59am | IP Logged Quote Igor

The only way for WebMail to determine the domain is to obtain it from email address you are logging in with. If it's not there, it won't work I'm afraid. You can configure mail login form so that domain is appended automatically, but it's not the case for embedded WebMail installation, only when WebMail is installed from a regular ZIP package and its own login form is used.

Igor, Afterlogic Support
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