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Subject Topic: UserName and Password not accepted Post ReplyPost New Topic
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harry707
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Posted: 03 January 2016 at 2:26am | IP Logged Quote harry707

Hi,
   I am using the MailBee SMTP for sending emails to clients using an application i build. I create a a relese exe and use that to send emails. It works fine on my end but when i try to run it on a different PC, it gives me a Username and Password not accepted error.

Here is the error which comes back:

The server has rejected authentication data sent by the client. The server responded: 535-5.7.8 Username and Password not accepted.


Can you guys help me with this? i tried the captcha option but it didnt work, tried signing in on the new system, and it signed in but still it gives me this error.

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Igor
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Posted: 04 January 2016 at 3:21am | IP Logged Quote Igor

Hello,

We might be able to assist if you provide us with the logs. You can enable those as shown here.

I understand you're using MailBee.NET Objects; just in case if this is about MailBee Objects (ActiveX), you can enable logs as shown here.

You can send us the logs privately via HelpDesk for examination.

--
Regards,
Igor, AfterLogic Support
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harry707
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Posted: 08 January 2016 at 4:18am | IP Logged Quote harry707

Hi Igor,
        Apologies but i am currently out of the country and dont have access to the machine on which this issue was encountered. I will be back in a few days and i will provide you with the logs then.
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