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jinhyuk.kim
Newbie
Newbie


Joined: 08 March 2015
Online Status: Offline
Posts: 1
Posted: 09 March 2015 at 10:07pm | IP Logged Quote jinhyuk.kim

Hi guys,

Nowadays, we have a terrible performance issue.
During busy time 17 ~ 18h, loading of mail list takes 10 ~ 30s.
It seems to be affected by total mail count of each account as below.

------------------------------------
Mail count / Average loading time
1000        / 7s
3000        / 12s
6000        / 21s
8000        / 27s
over 10000 / 32s
------------------------------------

Under our analysis, GetBase step takes most of time.
Could you suggest a solution to resolve this?


Thanks in advance.

## config.php ##
<?php

$aSieveDomains = array('****');

return array(
     
     'plugins.sieve-forward' => true,
     'plugins.sieve-filters' => true,
     'plugins.sieve-autoresponder' => true,
     'plugins.send-group' => true,

     'plugins.sieve-forward.options.domains' => $aSieveDomains,
     'plugins.sieve-filters.options.domains' => $aSieveDomains,
     'plugins.sieve-autoresponder.options.domains' => $aSieveDomains,
     
    'webmail.xmailer-value' => '**** mail',
    'labs.unlim-quota-limit-size-in-kb' => 10485760000
);

## settings.xml ##
     <Common>
          <!-- Default title that will be shown in browser's header (Default domain settings). -->
          <SiteName>**** mail</SiteName>
          <!-- License key is supplied here. -->
          <LicenseKey>****</LicenseKey>
          <AdminLogin>****</AdminLogin>
          <AdminPassword>****</AdminPassword>
          <MasterLogin>****</MasterLogin>
          <MasterPassword>****</MasterPassword>
          <DBType>MySQL</DBType>
          <DBPrefix />
          <DBHost>****</DBHost>
          <DBName>****</DBName>
          <DBLogin>****</DBLogin>
          <DBPassword>****</DBPassword>
          <UseSlaveConnection>Off</UseSlaveConnection>
          <DBSlaveHost>127.0.0.1</DBSlaveHost>
          <DBSlaveName />
          <DBSlaveLogin>****</DBSlaveLogin>
          <DBSlavePassword />
          <DefaultLanguage>Korean</DefaultLanguage>
          <DefaultTimeZone>62</DefaultTimeZone>
          <DefaultTimeFormat>F12</DefaultTimeFormat>
          <DefaultDateFormat>MM/DD/YYYY</DefaultDateFormat>
          <AllowRegistration>Off</AllowRegistration>
          <AllowPasswordReset>Off</AllowPasswordReset>
          <EnableLogging>On</EnableLogging>
          <EnableEventLogging>On</EnableEventLogging>
          <LoggingLevel>Error</LoggingLevel>
          <EnableMobileSync>Off</EnableMobileSync>
     </Common>
     <WebMail>
          <AllowWebMail>On</AllowWebMail>
          <IncomingMailProtocol>IMAP4</IncomingMailProtocol>
          <IncomingMailServer>127.0.0.1</IncomingMailServer>
          <IncomingMailPort>143</IncomingMailPort>
          <IncomingMailUseSSL>Off</IncomingMailUseSSL>
          <OutgoingMailServer>127.0.0.1</OutgoingMailServer>
          <OutgoingMailPort>25</OutgoingMailPort>
          <OutgoingMailAuth>AuthCurrentUser</OutgoingMailAuth>
          <OutgoingMailLogin />
          <OutgoingMailPassword />
          <OutgoingMailUseSSL>Off</OutgoingMailUseSSL>
          <OutgoingSendingMethod>Specified</OutgoingSendingMethod>
          <UserQuota>0</UserQuota>
          <AutoCheckMailInterval>1</AutoCheckMailInterval>
          <DefaultSkin>Barbie</DefaultSkin>
          <MailsPerPage>20</MailsPerPage>
          <EnableMailboxSizeLimit>On</EnableMailboxSizeLimit>
          <MailboxSizeLimit>0</MailboxSizeLimit>
          <TakeImapQuota>On</TakeImapQuota>
          <AllowUsersChangeInterfaceSettings>On</AllowUsersChangeInterfaceSettings>
          <AllowUsersChangeEmailSettings>On</AllowUsersChangeEmailSettings>
          <EnableAttachmentSizeLimit>On</EnableAttachmentSizeLimit>
          <AttachmentSizeLimit>10485760</AttachmentSizeLimit>
          <AllowLanguageOnLogin>Off</AllowLanguageOnLogin>
          <FlagsLangSelect>Off</FlagsLangSelect>
          <LoginFormType>Login</LoginFormType>
          <UseLoginAsEmailAddress>On</UseLoginAsEmailAddress>
          <LoginAtDomainValue />
          <DefaultDomainValue>****</DefaultDomainValue>
          <UseAdvancedLogin>Off</UseAdvancedLogin>
          <UseCaptcha>Off</UseCaptcha>
          <UseReCaptcha>Off</UseReCaptcha>
          <AllowNewUsersRegister>On</AllowNewUsersRegister>
          <AllowUsersAddNewAccounts>Off</AllowUsersAddNewAccounts>
          <AllowIdentities>Off</AllowIdentities>
          <StoreMailsInDb>On</StoreMailsInDb>
          <AllowInsertImage>On</AllowInsertImage>
          <AllowBodySize>Off</AllowBodySize>
          <MaxBodySize>1280</MaxBodySize>
          <MaxSubjectSize>255</MaxSubjectSize>
          <Layout>Side</Layout>
          <AlwaysShowImagesInMessage>On</AlwaysShowImagesInMessage>
          <SaveMail>Always</SaveMail>
          <IdleSessionTimeout>0</IdleSessionTimeout>
          <UseSortImapForDateMode>Off</UseSortImapForDateMode>
          <DetectSpecialFoldersWithXList>On</DetectSpecialFoldersWithXList>
          <EnableLastLoginNotification>Off</EnableLastLoginNotification>
          <ImapSortUsage>Always</ImapSortUsage>
          <ExternalHostNameOfLocalImap>127.0.0.1</ExternalHostNameOfLocalImap>
          <ExternalHostNameOfLocalSmtp>127.0.0.1</ExternalHostNameOfLocalSmtp>
          <ActiveSync>Off</ActiveSync>
          <ExternalHostNameOfActiveSyncServer />
          <ExternalHostNameOfDAVServer>****</ExternalHostNameOfDAVServer>
          <OrderByDate>Off</OrderByDate>
     </WebMail>
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 5752
Posted: 10 March 2015 at 4:09am | IP Logged Quote Igor

Hello,

I've just responded to this request submitted via our HelpDesk. Thank you.

--
Regards,
Igor, AfterLogic Support
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