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AfterLogic WebMail Lite 7

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Topic: problem with smtp

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promidec
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Joined: 04 June 2013
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Posts: 5

Posted: 04 June 2013 at 6:16am \| IP Logged

Hello (I am french, sorry for my bad english)

I am testing the webmail lite (nice one),

But, I cannot send mail, always the same message "An error occured during sending the message. :-(
Im using smtp without authentification (noauth)

php mail() fonction work nice on the server and I have others webmail (like roundcube) and I dont have problem with smtp.

Please quand you help me ?

My config:

Webmail 7.0.1 (PHP)
serveur : debian6 / postfix courrier / php5 / mysql
Log activated but noting into the file

xml :

<WebMail>
          <AllowWebMail>On</AllowWebMail>
          <IncomingMailProtocol>IMAP4</IncomingMailProtocol>
          <IncomingMailServer>127.0.0.1</IncomingMailServer>
          <IncomingMailPort>143</IncomingMailPort>
          <IncomingMailUseSSL>Off</IncomingMailUseSSL>
          <OutgoingMailServer>127.0.0.1</OutgoingMailServer>
          <OutgoingMailPort>25</OutgoingMailPort>
          <OutgoingMailAuth>NoAuth</OutgoingMailAuth>
          <OutgoingMailLogin/>
          <OutgoingMailPassword/>
          <OutgoingMailUseSSL>Off</OutgoingMailUseSSL>
          <OutgoingSendingMethod>Specified</OutgoingSendingMethod>
          <UserQuota>0</UserQuota>
          <ShowQuotaBar>Off</ShowQuotaBar>
          <AutoCheckMailInterval>0</AutoCheckMailInterval>
          <DefaultSkin>Default</DefaultSkin>
          <MailsPerPage>20</MailsPerPage>
          <EnableMailboxSizeLimit>Off</EnableMailboxSizeLimit>
          <MailboxSizeLimit>0</MailboxSizeLimit>
          <AllowUsersChangeInterfaceSettings>Off</AllowUsersChangeInterfaceSettings>
          <AllowUsersChangeEmailSettings>Off</AllowUsersChangeEmailSettings>
          <EnableAttachmentSizeLimit>Off</EnableAttachmentSizeLimit>
          <AttachmentSizeLimit>10240000</AttachmentSizeLimit>
          <AllowLanguageOnLogin>On</AllowLanguageOnLogin>
          <FlagsLangSelect>Off</FlagsLangSelect>
          <LoginFormType>Email</LoginFormType>
          <UseLoginAsEmailAddress>On</UseLoginAsEmailAddress>
          <LoginAtDomainValue />
          <DefaultDomainValue />
          <UseAdvancedLogin>Off</UseAdvancedLogin>
          <UseCaptcha>Off</UseCaptcha>
          <UseReCaptcha>Off</UseReCaptcha>
          <AllowNewUsersRegister>On</AllowNewUsersRegister>
          <AllowUsersAddNewAccounts>Off</AllowUsersAddNewAccounts>
          <AllowIdentities>Off</AllowIdentities>
          <StoreMailsInDb>Off</StoreMailsInDb>
          <AllowInsertImage>On</AllowInsertImage>
          <AllowBodySize>Off</AllowBodySize>
          <MaxBodySize>600</MaxBodySize>
          <MaxSubjectSize>255</MaxSubjectSize>
          <Layout>Side</Layout>
          <AlwaysShowImagesInMessage>Off</AlwaysShowImagesInMessage>
          <SaveMail>Always</SaveMail>
          <IdleSessionTimeout>0</IdleSessionTimeout>
          <UseSortImapForDateMode>On</UseSortImapForDateMode>
          <DetectSpecialFoldersWithXList>On</DetectSpecialFoldersWithXList>
          <EnableLastLoginNotification>Off</EnableLastLoginNotification>
          <ExternalHostNameOfLocalImap />
          <ExternalHostNameOfLocalSmtp />
          <ActiveSync>Off</ActiveSync>
          <ExternalHostNameOfActiveSyncServer />
          <ExternalHostNameOfDAVServer />
     </WebMail>

promidec
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Joined: 04 June 2013
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Posts: 5

Posted: 04 June 2013 at 7:45am \| IP Logged

sorry, in fact I have some log.
The connexion to the (local) smtp server seems good, but :

[14:42:26.05] SMTP[NOTE]: Start connection to "127.0.0.1:25"
[14:42:26.05] SMTP[TIME]: 0.00022292137145996 (raw connection)
[14:42:26.05] SMTP[DATA]: < 220 ns1.********.fr ESMTP Postfix (Debian/GNU)\r\n
[14:42:26.05] SMTP[TIME]: 0.00079894065856934
[14:42:26.05] SMTP[DATA]: > EHLO localhost\r\n
[14:42:26.05] SMTP[DATA]: < 250-ns1.********.fr\r\n
[14:42:26.05] SMTP[DATA]: < 250-PIPELINING\r\n
[14:42:26.05] SMTP[DATA]: < 250-SIZE 20240000\r\n
[14:42:26.05] SMTP[DATA]: < 250-VRFY\r\n
[14:42:26.05] SMTP[DATA]: < 250-ETRN\r\n
[14:42:26.05] SMTP[DATA]: < 250-ENHANCEDSTATUSCODES\r\n
[14:42:26.05] SMTP[DATA]: < 250-8BITMIME\r\n
[14:42:26.05] SMTP[DATA]: < 250 DSN\r\n
[14:42:26.05] SMTP[TIME]: 0.001244068145752
[14:42:26.05] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\RuntimeException' with message 'A valid session has not been started' in /var/www/********/www/rar/components/com_webmail/webmail/libraries/MailSo/Smtp/SmtpClient.php:265

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6103

Posted: 05 June 2013 at 2:02am \| IP Logged

Looks like the core reason of this is that SMTP authentication is disabled on both webmail and mailserver ends, and current implementation doesn't work well with that. There will be a proper fix in next release of course, for now you can add a workaround by replacing the following code in libraries/afterlogic/common/managers/mail/manager.php file around line 823:

Code:

$oSmtpClient->Connect($oAccount->OutgoingMailServer, $oAccount->OutgoingMailPort, 'localhost', $iSecure);

if ($oAccount->OutgoingMailAuth)

{

     $oSmtpClient->Login($sOutgoingMailLogin, $sOutgoingMailPassword);

}

replace it with:

Code:

$oSmtpClient->Connect($oAccount->OutgoingMailServer, $oAccount->OutgoingMailPort, 'localhost', $iSecure);

if ($oAccount->OutgoingMailAuth)

{

     $oSmtpClient->Login($sOutgoingMailLogin, $sOutgoingMailPassword);

}

else

{

     $oSmtpClient->Login();

}

--
Regards,
Igor, AfterLogic Support

promidec
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Joined: 04 June 2013
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Posts: 5

Posted: 12 June 2013 at 1:46am \| IP Logged

thanks,
i fixed it by using an unique external smtp auth

Alx09
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Joined: 12 June 2013
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Posts: 3

Posted: 12 June 2013 at 7:22am \| IP Logged

Experiencing the same issue.

Igor, the code that you point to and the code that you tell to replace with seem identical to me.

In the file, this part does not exist:

Code:

else

{

     $oSmtpClient->Login();

}

So, I guess that is what I need to add?

I've tested both with and without it and still get "A valid session has not been started".

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6103

Posted: 12 June 2013 at 10:52pm \| IP Logged

Oh, my bad, you're right. For some reason, I pasted the same code twice, and the modification to be made is the else clause indeed. I've updated my initial response on this one.

--
Regards,
Igor, AfterLogic Support

Alx09
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Joined: 12 June 2013
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Posts: 3

Posted: 13 June 2013 at 11:39pm \| IP Logged

Gotcha :-)

Any idea why it doesn't work for me? Here is with no smtp validation:

Code:

[06:20:21.52] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\RuntimeException' with message 'A valid session has not been started' in /home/alx/webapps/webmail/libraries/MailSo/Smtp/SmtpClient.php:265

And here is the error with auth enabled:

Code:

[06:28:32.34] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message 'MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 670)' in /home/alx/webapps/webmail/libraries/MailSo/Smtp/SmtpClient.php:670

And here it is with your code fix added / no auth:

Code:

[06:37:17.68] SMTP[ERROR]: exception 'MailSo\Smtp\Exceptions\NegativeResponseException' with message 'MailSo-Smtp-Exceptions-NegativeResponseException (SmtpClient.php ~ 670)' in /home/alx/webapps/webmail/libraries/MailSo/Smtp/SmtpClient.php:670

My host is webfaction, and roundcube works just fine.

Would love to be able to use this one though, as it feels so much more modern.

Another question: I looked at the Pro client, but only pricing options available were for 100 users minimum. I would only use it for myself (my ~2-3 email addresses). Is there any option for that, so that I can get features like filters for example? Or would I have to purchase the 100-user thing if so?

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6103

Posted: 14 June 2013 at 12:14am \| IP Logged

To assist you on this, we'll need a test account on mail server you use. And though we don't offer guaranteed technical support for WebMail Lite, this one seems to be worth of making an exception. Please open a ticket in HelpDesk and send us account details, including hostname and port.

And though I can't promise anything, there might be a special licensing offer for the Pro

--
Regards,
Igor, AfterLogic Support

Alx09
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Joined: 12 June 2013
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Posts: 3

Posted: 14 June 2013 at 2:06am \| IP Logged

Thank you for making the exception. Sent in a ticket.

EDIT: Not sure if my replies to you on Helpdesk went through, I tried twice. But I'd like to say thank you for helping me solve the issues!

I'll add the solution/fix/problem here for others:

Quote:

First of all, it looks like your mail server requires username rather than email address, indeed. It's not something unusual, but still you need to log into with full email address as WebMail needs to know it. To solve this complication, set UseLoginAsEmalAddress to Off in data/settings/settings.xml file.

I've tested this on a local installation, upon applying a fix posted on forum, and it works well - but only with SMTP auth enabled. When it's disabled, log file states that SMTP server rejects the host - so the error message posted on the forum looks legit.

One more thing: if you enable/disable SMTP auth in AdminPanel, it won't have effect on existing account, you'd need to delete that account first. You can tick that box in account settings, and applying that change will probably require refreshing with F5 / Ctrl-R or logging out and back in.

This fixed it for me.

paulD1968
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Joined: 22 November 2013
Location: Netherlands
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Posts: 1

Posted: 22 November 2013 at 1:23am \| IP Logged

Alx09 code works fine for me.

Problem was indeed when sending emails directly from localhost.
this change resolved my issue using build: 7.0.1

my app is on an hosted server and couldn't change any other parameter so thanks for this.

pasha_pv
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Joined: 02 September 2014
Location: Ukraine
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Posts: 1

Posted: 02 September 2014 at 1:31pm \| IP Logged

I have a similar problem with settings.xml -> OutgoingMailServer, my data replaced to '127.0.0.1'.

Version 7.3.0.3 (php)

And another error on installation: imap and smtp server not writed into settings.xml .

But AfterLogic WebMail Lite very nice!

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6103

Posted: 03 September 2014 at 2:28am \| IP Logged

I'm not sure I understand what exactly is the problem, can you describe it in more detail? Is my understanding correct that you've supplied different data in default domain settings but then they were overwritten somehow?

--
Regards,
Igor, AfterLogic Support

andreif
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Joined: 22 November 2014
Location: Ireland
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Posted: 14 December 2014 at 3:43am \| IP Logged

promidec wrote:

thanks,
i fixed it by using an unique external smtp auth

hy, how did you fixed? i have the same problem

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