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Subject Topic: Outgoing Mail - MD5 Authentication Type Post ReplyPost New Topic
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d2ks8
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Posted: 30 March 2020 at 1:33pm | IP Logged Quote d2ks8
Hello Guys,
We just installed AL Webmail pro 7.7.9, I can’t find the proper setting into the admin panel, I need to set the Authentication Type to MD5 Challange-Response.

Currently we can’t send email through webmail.

Best,
Pierre
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Alex
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Posted: 30 March 2020 at 2:02pm | IP Logged Quote Alex
Hi Pierre,

It's outdated auth method (also, MD5 crypto has been cracked long ago and now considered weak). Nowadays it's far more popular to use SSL connection to the mail server. So we recommend using normal authentication method over TLS/SSL secure connection (e.g. port 465).

Regards,
Alex

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d2ks8
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Posted: 31 March 2020 at 12:43pm | IP Logged Quote d2ks8
What is the correct configuration to set into the admin panel for outgoing mail? I use Plesk with Dovecot latest version.
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Igor
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Posted: 31 March 2020 at 11:37pm | IP Logged Quote Igor
Just make sure you have "Use incoming mail's login/password of the user" set for SMTP authentication, "Use SSL" and port 465 set for SMTP server settings.

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Igor, Afterlogic Support
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d2ks8
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Posted: 01 April 2020 at 2:02am | IP Logged Quote d2ks8
No way, impossible to send email.

Is there a problem in the configuration on my Dovecot?

We always used Courier with AfterLogic with the latest server without any problem, now we changed the OVH server and installing Plesk it comes with Dovecot now.
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Igor
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Posted: 01 April 2020 at 2:05am | IP Logged Quote Igor
Dovecot is IMAP server; you should be looking at whichever SMTP server you're using (Exim, Postfix, etc.)

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Igor, Afterlogic Support
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d2ks8
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Posted: 01 April 2020 at 8:35am | IP Logged Quote d2ks8
Post is installed, Horde webmail it works without any further setting by our side.

We can't understand why is possible to send emails from AfterLogic
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Alex
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Posted: 01 April 2020 at 8:54am | IP Logged Quote Alex
You can enable logging in webmail admin panel (Admin Panel / System / Logging) and try again. The log file will help understand the reason of the error.

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Alex
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d2ks8
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Posted: 01 April 2020 at 12:36pm | IP Logged Quote d2ks8
I Found this error:

[19:35:11.34][ff457477] Previous Exception: MailSo-Smtp-Exceptions-LoginBadMethodException (SmtpClient.php ~ 259)


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Alex
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Posted: 01 April 2020 at 1:14pm | IP Logged Quote Alex
Just one line is not enough. The log shows the entire history (how the connection was made, was it SSL or not, which auth methods the server supports, and so on).

For instance, maybe the log reveals that you're still trying to connect without SSL (and therefore the login fails), and so on.

Regards,
Alex
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Alex
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Posted: 01 April 2020 at 1:15pm | IP Logged Quote Alex
You can submit the log file it via Helpdesk to let us check.

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Alex
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d2ks8
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Posted: 01 April 2020 at 1:27pm | IP Logged Quote d2ks8
Thank you so much Alex, just sent.
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