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UpsideJohn
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Posted: 10 December 2009 at 7:26am | IP Logged Quote UpsideJohn

Hi,

I am using the latest version of MailBee.net,
and am having a problem establishing a
connection to an SMTP server over TLS.

Using the exact same code, I was able to
connect to Gmail's SMTP server and
successfully send an email, and as well to the
exchange server in question, but without TLS.

Here are the logs:

[16:43:04.26] [INFO] Assembly version:
5.8.2.175.
[16:43:04.26] [INFO] Will resolve host
"devmailsvr".
[16:43:04.27] [INFO] Host "devmailsvr"
resolved to IP address(es) 192.168.10.68.
[16:43:04.27] [INFO] Will connect to host
"devmailsvr" on port 465.
[16:43:04.29] [INFO] Socket connected to IP
address 192.168.10.68 on port 465.

At this point I get an exception in the code,
IOException: The handshake failed due to an
unexpected packet format.

Here is the same code connecting to gmail:

[16:53:04.75] [INFO] Assembly version:
5.8.2.175.
[16:53:04.75] [INFO] Will resolve host
"smtp.gmail.com".
[16:53:04.83] [INFO] Host "smtp.gmail.com"
resolved to IP address(es) 74.125.47.109.
[16:53:04.83] [INFO] Will connect to host
"smtp.gmail.com" on port 465.
[16:53:04.92] [INFO] Socket connected to IP
address 74.125.47.109 on port 465.
[16:53:05.34] [RECV] 220 mx.google.com ESMTP
9sm146054ywf.50\r\n
[16:53:05.34] [INFO] Connected to mail service
at host "smtp.gmail.com" on port 465 and
ready.
[16:53:06.45] [INFO] Will send Hello command
(HELO or EHLO).
[16:53:06.45] [SEND] EHLO upsidesoft.com\r\n
[16:53:06.55] [RECV] 250-mx.google.com at your
service, [66.46.108.118]\r\n250-SIZE
35651584\r\n250-8BITMIME\r\n250-AUTH LOGIN
PLAIN\r\n250-ENHANCEDSTATUSCODES\r\n250
PIPELINING\r\n
[16:53:06.56] [INFO] SMTP Hello completed.
[16:53:07.36] [INFO] Will login as
"upsidetest".
[16:53:07.37] [INFO] Will try SASL LOGIN
authentication method.
[16:53:07.37] [SEND] AUTH LOGIN\r\n
[16:53:07.47] [RECV] 334 VXNlcm5hbWU6\r\n
[16:53:07.47] [SEND] ********\r\n
[16:53:07.56] [RECV] 334 UGFzc3dvcmQ6\r\n
[16:53:07.56] [SEND] ********\r\n
[16:53:08.03] [RECV] 235 2.7.0 Accepted\r\n
[16:53:08.03] [INFO] Logged in as
"upsidetest".
[16:53:08.03] [INFO] Will send mail message to
SMTP server "smtp.gmail.com".
[16:53:08.06] [INFO] Will submit sender and
recipients.
[16:53:08.06] [SEND] MAIL
FROM:<dev1@upsidesoft.com>\r\n
[16:53:08.06] [SEND] RCPT
TO:<john.klappstein@upsidesoft.com>\r\n
[16:53:08.14] [RECV] 250 2.1.0 OK
9sm146054ywf.50\r\n
[16:53:08.14] [RECV] 250 2.1.5 OK
9sm146054ywf.50\r\n
[16:53:08.16] [INFO] Sender and recipients
accepted by SMTP server. Will send message
data now.
[16:53:08.16] [SEND] DATA\r\n
[16:53:09.20] [RECV] 354 Go ahead
9sm146054ywf.50\r\n
[16:53:09.22] [SEND] [Data chunk of 603 bytes
sent.]
[16:53:09.22] [SEND] \r\n.\r\n
[16:53:10.20] [RECV] 250 2.0.0 OK 1260402791
9sm146054ywf.50\r\n
[16:53:10.20] [INFO] Message successfully
submitted to SMTP server.
[16:53:11.06] [SEND] QUIT\r\n
[16:53:11.16] [RECV] 221 2.0.0 closing
connection 9sm146054ywf.50\r\n
[16:53:11.16] [INFO] Will disconnect from host
"smtp.gmail.com".
[16:53:11.17] [INFO] Disconnected from host
"smtp.gmail.com".

I have also tried putting it in safe mode, but
the exact same error exists. FInally, I
configured MS outlook to use our SMTP server
over TLS and that seems to be working OK.

Any idea what could be going wrong?

Thanks,

John
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Igor
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Location: United States
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Posts: 6104
Posted: 10 December 2009 at 7:35am | IP Logged Quote Igor

There are 2 ways of connecting to SSL-enabled mail servers. One of them utilises dedicated port 465, and another one assumes using standard port 25. Try the approach described at the following Knowledge Base article:

How can I send e-mail to Gmail with C# or VB.NET

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Igor, AfterLogic Support
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UpsideJohn
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Joined: 10 December 2009
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Posts: 3
Posted: 10 December 2009 at 7:38am | IP Logged Quote UpsideJohn

Like I said, I was able to send to Gmail without
a problem. When I tried to send through my works
local exchange server, it worked using MS
Outlook, but not via MailBee.
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Igor
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Posted: 10 December 2009 at 7:46am | IP Logged Quote Igor

And, it worked via port 465, not 25? As MS Outlook might use its proprietary protocol, please try sending mail to the same server with another mail client (Outlook Express, Mozilla Thunderbird) - does it work?

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Igor, AfterLogic Support
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UpsideJohn
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Joined: 10 December 2009
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Posts: 3
Posted: 10 December 2009 at 8:42am | IP Logged Quote UpsideJohn

I managed to make THunderbird work, but I had to
set it to UseStartTls. Clearly this is the
reason it didn't work.

So I retried it with UseStartTls and it
connected fine. Now the question I have is how
do I determine which mode to use (I want it to
work in either case without a user having to
specify). I could try catch both connection
methods but perhaps there is a more elegant way
to do it?
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Igor
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Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 14 December 2009 at 6:25am | IP Logged Quote Igor

Quote:
I could try catch both connection
methods but perhaps there is a more elegant way
to do it?


No, the only way is try both the methods and handle exception to check which one is a valid option.

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Regards,
Igor, AfterLogic Support
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