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Dmitry
Newbie
Joined: 12 November 2009
Location: Ukraine
Online Status: Offline
Posts: 4
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| Posted: 26 November 2009 at 6:40am | IP Logged
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Hello,
We use your component MailBee.NET SMTP for sending email via different email servers. And the considerable part of our clients get error that their email server don't support authentication methods provided by MailBee.NET SMTP. Unfortunately, a lot of these servers are not public and we cannot provide test access to them. Therefore, can you give the list of supported authentication methods by MailBee.NET or something like this.
Example of MailBee.NET log in this case:
[11:14:56.69] [INFO] Assembly version: 5.0.2.133.
[11:14:56.69] [INFO] Will resolve host "mail.bravoport.com.ua".
[11:14:56.69] [INFO] Host "mail.bravoport.com.ua" resolved to IP address(es) 195.245.120.195.
[11:14:56.69] [INFO] Will connect to host "mail.bravoport.com.ua" on port 25.
[11:14:56.71] [INFO] Socket connected to IP address 195.245.120.195 on port 25.
[11:14:56.71] [RECV] 220 hydra.bravoport.com.ua ESMTP Postfix\r\n
[11:14:56.71] [INFO] Connected to mail service at host "mail.bravoport.com.ua" on port 25 and ready.
[11:14:56.71] [INFO] Will send Hello command (HELO or EHLO).
[11:14:56.71] [SEND] EHLO comp\r\n
[11:14:56.71] [RECV] 250-hydra.bravoport.com.ua\r\n250-PIPELINING\r\n250-SIZE 30240000\r\n250-ETRN\r\n250 8BITMIME\r\n
[11:14:56.71] [INFO] SMTP Hello completed.
[11:14:56.73] [INFO] Will login as "pedchenk@i.com.ua".
[11:14:56.73] [INFO] Error: None of the specified authentication methods is supported by the server.
[11:14:56.73] [SEND] QUIT\r\n
[11:14:56.73] [RECV] 221 Bye\r\n
[11:14:56.73] [INFO] Will disconnect from host "mail.bravoport.com.ua".
[11:14:56.73] [INFO] Disconnected from host "mail.bravoport.com.ua".
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 26 November 2009 at 7:24am | IP Logged
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Looks like authentication is completely disabled on SMTP server. There are several workarounds in such case:
- Enable authentication on SMTP server;
- Use SMTP without authentication, make sure that your IP is allowed to submit mails;
- Try using POP-before-SMTP authentication approach.
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Regards,
Igor, AfterLogic Support
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jackslatess
Newbie
Joined: 09 November 2009
Location: United States
Online Status: Offline
Posts: 3
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| Posted: 01 December 2009 at 3:29am | IP Logged
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What is smtp address and port for using smtp server?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 01 December 2009 at 3:44am | IP Logged
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The default port is 25. In case if SSL access is used, that would be 465 or 587. With regard to SMTP server address/hostname, check your email service support resources. For instance, with GMail that would be smtp.gmail.com (and SSL port used).
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Regards,
Igor, AfterLogic Support
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