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Subject Topic: NDR when sending via Outlooks Outbox Post ReplyPost New Topic
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HJB
Newbie
Newbie


Joined: 17 February 2013
Location: Germany
Online Status: Offline
Posts: 4
Posted: 30 May 2016 at 8:40am | IP Logged Quote HJB

Hi,

we use MailBees to create formated HTML mails and convert and save them in MSG format. After that we import them into Outlook's Outbox and send them (don't ask why, customer is king). This works perfectly with POP3/SMTP and IMAP accounts but not with Exchange Accounts. After sending we get a NonDeliveryReport from EX server telling that we are not allowed to send on behalf of the given user. The name and email address is exactly the same as in the Outlook Exchange account, so in fact there's no one sending on behalf of someone other. Is this a known issue? Any ideas how to get around this? Thanks for any hints on this...
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 31 May 2016 at 3:42am | IP Logged Quote Igor

Hi,

can you please make 2 similar mails, one with MailBee.NET and other with Outlook and give them to us. We will compare these emails. Be sure the second mail can be sent using Exchange account while first one cannot.

--
Regards,
Igor, AfterLogic Support
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
Posted: 31 May 2016 at 3:50am | IP Logged Quote Igor

Please provide us with these mail messages using HelpDesk. Thank you.

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Regards,
Igor, AfterLogic Support
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