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AfterLogic WebMail Lite 7

AfterLogic Forum : AfterLogic WebMail Lite 7

Topic: No user registration

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HappyHippo
Newbie
Newbie

Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 5:01am \| IP Logged

Hello,

i have install this software on my server and in the admin section shows all ok and no errors.

The problem is that no user can register on the site. I have read all related articles about this problem but still nothing helps.

Now i have activate the facebook login but that does not work either.

Is it not possible to register as a new user. The software is on the same server installed, the mail accounts are from the same server but all not work with register an account.

Best regards
Jochim

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 5:08am \| IP Logged

Can you provide the logs that reflect the login attempt, so we could try checking what might be causing the problem? Make sure log verbosity is set to Debug.

Also, in AdminPanel under Domains > Default settings, make sure "Only already registered users can access WebMail" box is un-checked.

As for Facebook login, it'll only work once you log in with your email account and in its settings, add Facebook account to it.

--
Regards,
Igor, AfterLogic Support

HappyHippo
Newbie
Newbie

Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 5:15am \| IP Logged

[10:51:03.49][1c1cae79] [POST(4)][ip:90.174.2.101] /webmail/adminpanel/index.php?submit
[10:51:03.49][1c1cae79] POST > [form_id, ch_EnableDebugLogging, selVerbosity, submit_btn]
[10:51:03.49][1c1cae79]
[10:51:03.49][1c1cae79] Location: index.php

[10:51:03.84][ff572e99] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php
[10:51:03.84][ff572e99] POST > []
[10:51:03.84][ff572e99]
[10:51:03.84][ff572e99] call CCommonModule->PopulateData->SystemLogging()
[10:51:03.84][ff572e99] call CWebMailModule->PopulateData->SystemLogging()

[10:51:09.21][8cd608f3] [POST(5)][ip:90.174.2.101] /webmail/adminpanel/index.php?submit
[10:51:09.21][8cd608f3] POST > [form_id, ch_EnableDebugLogging, selVerbosity, ch_EnableUserActivityLogging, submit_btn]
[10:51:09.21][8cd608f3]
[10:51:09.21][8cd608f3] call CCommonModule->StandardPostAction->SystemLogging()
[10:51:09.21][8cd608f3] call CWebMailModule->StandardPostAction->SystemLogging()
[10:51:09.21][8cd608f3] Location: index.php

[10:51:09.61][cee3214d] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php
[10:51:09.61][cee3214d] POST > []
[10:51:09.61][cee3214d]
[10:51:09.61][cee3214d] call CCommonModule->PopulateData->SystemLogging()
[10:51:09.61][cee3214d] call CWebMailModule->PopulateData->SystemLogging()

[10:51:16.14][c9c1b0cd] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[10:51:16.14][c9c1b0cd] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[10:51:16.14][c9c1b0cd]
[10:51:16.14][c9c1b0cd] AJAX: Action: AccountRegister
[10:51:16.14][c9c1b0cd] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[10:51:22.21][0fc46849] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php?mode=logging
[10:51:22.21][0fc46849] POST > []
[10:51:22.21][0fc46849]
[10:51:22.21][0fc46849] call CCommonModule->PopulateData->SystemLogging()
[10:51:22.21][0fc46849] call CWebMailModule->PopulateData->SystemLogging()

[10:51:24.14][9c2df34e] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php?pop&type=dllog
[10:51:24.14][9c2df34e] POST > []
[10:51:24.14][9c2df34e]
[10:51:24.14][9c2df34e] call CCommonModule->StandardPopAction->System()
[10:51:24.14][9c2df34e] call CWebMailModule->StandardPopAction->System()

[10:55:36.11][f1e96146] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[10:55:36.11][f1e96146] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[10:55:36.11][f1e96146]
[10:55:36.11][f1e96146] AJAX: Action: AccountRegister
[10:55:36.11][f1e96146] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[10:56:01.79][18921a50] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[10:56:01.79][18921a50] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[10:56:01.79][18921a50]
[10:56:01.79][18921a50] AJAX: Action: AccountRegister
[10:56:01.79][18921a50] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[10:56:21.52][a5fedb18] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[10:56:21.52][a5fedb18] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[10:56:21.52][a5fedb18]
[10:56:21.52][a5fedb18] AJAX: Action: AccountRegister
[10:56:21.52][a5fedb18] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[11:04:52.34][f04d5ef9] [GET][ip:90.174.2.101] /webmail/
[11:04:52.34][f04d5ef9] POST > []
[11:04:52.34][f04d5ef9]
[11:04:52.34][f04d5ef9] DB(PDO/mysql) : start connect to webmail_429@localhost
[11:04:52.34][f04d5ef9] DB : PDO(mysql:dbname=webmail_429;host=localhost;charset=utf8)
[11:04:52.35][f04d5ef9] DB : connected to webmail_429@localhost
[11:04:52.35][f04d5ef9] DB[1] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM awm_settings WHERE `id_user` = 0
[11:04:52.35][f04d5ef9] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = 'seaside-media.info'
[11:04:52.36][f04d5ef9] HOOK > CExternalServicesPlugin->PluginApiAppData
[11:04:52.36][f04d5ef9] DB[3] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = 'seaside-media.info'
[11:04:52.45][f04d5ef9] DB : disconnect from webmail_429@localhost

[11:05:37.27][0679908f] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[11:05:37.27][0679908f] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[11:05:37.27][0679908f]
[11:05:37.27][0679908f] AJAX: Action: AccountRegister
[11:05:37.27][0679908f] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[11:05:56.70][fccacf80] [GET][ip:90.174.2.101] /webmail/
[11:05:56.70][fccacf80] POST > []
[11:05:56.70][fccacf80]
[11:05:56.70][fccacf80] DB(PDO/mysql) : start connect to webmail_429@localhost
[11:05:56.70][fccacf80] DB : PDO(mysql:dbname=webmail_429;host=localhost;charset=utf8)
[11:05:56.71][fccacf80] DB : connected to webmail_429@localhost
[11:05:56.71][fccacf80] DB[1] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM awm_settings WHERE `id_user` = 0
[11:05:56.71][fccacf80] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = 'seaside-media.info'
[11:05:56.71][fccacf80] HOOK > CExternalServicesPlugin->PluginApiAppData
[11:05:56.71][fccacf80] DB[3] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = 'seaside-media.info'
[11:05:56.77][fccacf80] DB : disconnect from webmail_429@localhost

[11:06:06.39][e9e9a6ea] [GET][ip:90.174.2.101] /webmail/
[11:06:06.39][e9e9a6ea] POST > []
[11:06:06.39][e9e9a6ea]
[11:06:06.39][e9e9a6ea] DB(PDO/mysql) : start connect to webmail_429@localhost
[11:06:06.39][e9e9a6ea] DB : PDO(mysql:dbname=webmail_429;host=localhost;charset=utf8)
[11:06:06.39][e9e9a6ea] DB : connected to webmail_429@localhost
[11:06:06.39][e9e9a6ea] DB[1] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM awm_settings WHERE `id_user` = 0
[11:06:06.40][e9e9a6ea] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = 'seaside-media.info'
[11:06:06.40][e9e9a6ea] HOOK > CExternalServicesPlugin->PluginApiAppData
[11:06:06.40][e9e9a6ea] DB[3] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `url` = 'seaside-media.info'
[11:06:06.45][e9e9a6ea] DB : disconnect from webmail_429@localhost

[11:06:58.07][fcaadb1e] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php?logout
[11:06:58.07][fcaadb1e] POST > []
[11:06:58.07][fcaadb1e]
[11:06:58.07][fcaadb1e] Location: index.php?login

[11:07:20.43][76c1f570] [POST(7)][ip:90.174.2.101] /webmail/?/Ajax/
[11:07:20.43][76c1f570] POST > [Action, Email, IncLogin, IncPassword, SignMe, AccountID, Token]
[11:07:20.43][76c1f570]
[11:07:20.43][76c1f570] AJAX: Action: SystemLogin
[11:07:20.44][76c1f570] DB(PDO/mysql) : start connect to webmail_429@localhost
[11:07:20.44][76c1f570] DB : PDO(mysql:dbname=webmail_429;host=localhost;charset=utf8)
[11:07:20.44][76c1f570] DB : connected to webmail_429@localhost
[11:07:20.44][76c1f570] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM awm_accounts WHERE `def_acct` = 1 AND `email` = ''
[11:07:20.44][76c1f570] DB[2] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM awm_domains WHERE `name` = ''
[11:07:20.45][76c1f570] Exception[1504]: Unknown error
~ /libraries/afterlogic/common/managers/webmail/manager.php (165)
----------------------------------------------------------------------
#0 /var/www/web429/htdocs/webmail/libraries/afterlogic/common/managers/integrator/manager.php(823): CApiWebmailManager->createAccount('', 'Xabia2010', '', Array)
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php(2928): CApiIntegratorManager->loginToAccount('', 'Xabia2010', 'El Jefe', '', Array)
#2 [internal function]: ProjectCore\Actions->AjaxSystemLogin()
#3 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#4 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#5 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#6 {main}
[11:07:20.45][76c1f570] Event: > login-failed
[11:07:20.45][76c1f570] exception 'CApiManagerException' with message 'Unknown error' in /var/www/web429/htdocs/webmail/libraries/afterlogic/common/managers/webmail/manager.php:165
Stack trace:
#0 /var/www/web429/htdocs/webmail/libraries/afterlogic/common/managers/integrator/manager.php(823): CApiWebmailManager->createAccount('', 'Xabia2010', '', Array)
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php(2928): CApiIntegratorManager->loginToAccount('', 'Xabia2010', 'El Jefe', '', Array)
#2 [internal function]: ProjectCore\Actions->AjaxSystemLogin()
#3 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#4 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#5 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#6 {main}

Next exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:2967
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxSystemLogin()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}
[11:07:20.45][76c1f570] DB : disconnect from webmail_429@localhost

[12:13:21.53][3af01c59] [POST(5)][ip:90.174.2.101] /webmail/adminpanel/index.php?submit
[12:13:21.53][3af01c59] POST > [form_id, ch_EnableDebugLogging, selVerbosity, ch_EnableUserActivityLogging, submit_btn]
[12:13:21.53][3af01c59]
[12:13:21.53][3af01c59] Location: index.php

[12:13:21.97][da4f76ce] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php
[12:13:21.97][da4f76ce] POST > []
[12:13:21.97][da4f76ce]
[12:13:21.97][da4f76ce] call CCommonModule->PopulateData->SystemLogging()
[12:13:21.97][da4f76ce] call CWebMailModule->PopulateData->SystemLogging()

[12:14:08.56][0e677114] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[12:14:08.56][0e677114] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[12:14:08.56][0e677114]
[12:14:08.56][0e677114] AJAX: Action: AccountRegister
[12:14:08.56][0e677114] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[12:14:40.58][e65e67ab] [POST(8)][ip:90.174.2.101] /webmail/?/Ajax/
[12:14:40.58][e65e67ab] POST > [Action, Name, Email, Password, Question, Answer, AccountID, Token]
[12:14:40.58][e65e67ab]
[12:14:40.58][e65e67ab] AJAX: Action: AccountRegister
[12:14:40.58][e65e67ab] exception 'ProjectCore\Exceptions\ClientException' with message 'ClientException' in /var/www/web429/htdocs/webmail/libraries/ProjectCore/Actions.php:3013
Stack trace:
#0 [internal function]: ProjectCore\Actions->AjaxAccountRegister()
#1 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Service.php(341): call_user_func(Array)
#2 /var/www/web429/htdocs/webmail/libraries/ProjectCore/Boot.php(12): ProjectCore\Service->Handle()
#3 /var/www/web429/htdocs/webmail/index.php(104): include('/var/www/web429...')
#4 {main}

[12:14:49.45][79af39ee] [GET][ip:90.174.2.101] /webmail/adminpanel/index.php?pop&type=log&action=view
[12:14:49.45][79af39ee] POST > []
[12:14:49.45][79af39ee]
[12:14:49.45][79af39ee] call CCommonModule->StandardPopAction->System()
[12:14:49.45][79af39ee] call CWebMailModule->StandardPopAction->System()

HappyHippo
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Newbie

Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 5:20am \| IP Logged

Under domain settings i have change the ip adress to 91.184.61.19, in the settings xml file i have also change this.

Here the settings.xml file

          <UseSlaveConnection>On</UseSlaveConnection>
          <DBSlaveHost>91.184.61.19</DBSlaveHost>
          <DBSlaveName />
          <DBSlaveLogin>root</DBSlaveLogin>
          <DBSlavePassword />
          <DefaultLanguage>German</DefaultLanguage>
          <DefaultTimeZone>29</DefaultTimeZone>
          <DefaultTimeFormat>F24</DefaultTimeFormat>
          <DefaultDateFormat>DD/MM/YYYY</DefaultDateFormat>
          <AllowRegistration>On</AllowRegistration>
          <RegistrationDomains />
          <RegistrationQuestions />
          <AllowPasswordReset>On</AllowPasswordReset>
          <EnableLogging>Off</EnableLogging>
          <EnableEventLogging>Off</EnableEventLogging>
          <LoggingLevel>Error</LoggingLevel>
          <EnableMobileSync>On</EnableMobileSync>
          <TenantGlobalCapa />
          <LoginStyleImage />
          <AppStyleImage />
          <InvitationEmail />
          <DefaultTab>mailbox</DefaultTab>
          <RedirectToHttps>On</RedirectToHttps>
          <PasswordMinLength>0</PasswordMinLength>
          <PasswordMustBeComplex>Off</PasswordMustBeComplex>
     </Common>
     <WebMail>
          <AllowWebMail>On</AllowWebMail>
          <IncomingMailProtocol>IMAP4</IncomingMailProtocol>
          <IncomingMailServer>91.184.61.19</IncomingMailServer>
          <IncomingMailPort>993</IncomingMailPort>
          <IncomingMailUseSSL>On</IncomingMailUseSSL>
          <OutgoingMailServer>91.184.61.19</OutgoingMailServer>
          <OutgoingMailPort>465</OutgoingMailPort>
          <OutgoingMailAuth>AuthCurrentUser</OutgoingMailAuth>
          <OutgoingMailLogin>joachim@seaside-media.info</OutgoingMailLogin>
          <OutgoingMailPassword>Xabia2010</OutgoingMailPassword>
          <OutgoingMailUseSSL>On</OutgoingMailUseSSL>
          <OutgoingSendingMethod>Specified</OutgoingSendingMethod>
          <UserQuota>0</UserQuota>
          <ShowQuotaBar>On</ShowQuotaBar>
          <AutoCheckMailInterval>1</AutoCheckMailInterval>
          <DefaultSkin>Default</DefaultSkin>
          <MailsPerPage>20</MailsPerPage>
          <AllowUsersChangeInterfaceSettings>On</AllowUsersChangeInterfaceSettings>
          <AllowUsersChangeEmailSettings>On</AllowUsersChangeEmailSettings>
          <EnableAttachmentSizeLimit>Off</EnableAttachmentSizeLimit>
          <AttachmentSizeLimit>102400000</AttachmentSizeLimit>
          <ImageUploadSizeLimit>10240000</ImageUploadSizeLimit>
          <AllowLanguageOnLogin>On</AllowLanguageOnLogin>
          <FlagsLangSelect>Off</FlagsLangSelect>
          <LoginFormType>Email</LoginFormType>
          <LoginSignMeType>DefaultOn</LoginSignMeType>
          <LoginAtDomainValue />
          <UseLoginWithoutDomain>On</UseLoginWithoutDomain>
          <AllowNewUsersRegister>On</AllowNewUsersRegister>
          <AllowUsersAddNewAccounts>Off</AllowUsersAddNewAccounts>
          <AllowOpenPGP>Off</AllowOpenPGP>
          <AllowIdentities>On</AllowIdentities>
          <AllowInsertImage>On</AllowInsertImage>
          <AllowBodySize>Off</AllowBodySize>
          <MaxBodySize>600</MaxBodySize>
          <MaxSubjectSize>255</MaxSubjectSize>
          <Layout>Side</Layout>
          <AlwaysShowImagesInMessage>Off</AlwaysShowImagesInMessage>
          <SaveMail>Always</SaveMail>
          <IdleSessionTimeout>0</IdleSessionTimeout>
          <UseSortImapForDateMode>On</UseSortImapForDateMode>
          <UseThreadsIfSupported>On</UseThreadsIfSupported>
          <DetectSpecialFoldersWithXList>On</DetectSpecialFoldersWithXList>
          <EnableLastLoginNotification>Off</EnableLastLoginNotification>
          <ExternalHostNameOfLocalImap />
          <ExternalHostNameOfLocalSmtp />
          <ExternalHostNameOfDAVServer />
     </WebMail>
     <Calendar>
          <AllowCalendar>Off</AllowCalendar>
          <ShowWeekEnds>On</ShowWeekEnds>
          <WorkdayStarts>8</WorkdayStarts>
          <WorkdayEnds>18</WorkdayEnds>
          <ShowWorkDay>On</ShowWorkDay>
          <WeekStartsOn>Monday</WeekStartsOn>
          <DefaultTab>Month</DefaultTab>
          <AllowReminders>On</AllowReminders>
     </Calendar>
     <Contacts>
          <AllowContacts>On</AllowContacts>
          <ContactsPerPage>20</ContactsPerPage>
          <ShowGlobalContactsInAddressBook>Off</ShowGlobalContactsInAddressBook>
          <GlobalAddressBookVisibility>Off</GlobalAddressBookVisibility>
     </Contacts>
     <Files>
          <AllowFiles>Off</AllowFiles>
          <EnableSizeLimit>Off</EnableSizeLimit>
          <SizeLimit>0</SizeLimit>
     </Files>
     <Sip>
          <AllowSip>Off</AllowSip>
          <Realm />
          <WebsocketProxyUrl />
          <OutboundProxyUrl />
          <CallerID />
     </Sip>
     <Twilio>
          <AllowTwilio>Off</AllowTwilio>
          <PhoneNumber />
          <AccountSID />
          <AuthToken />
          <AppSID />
     </Twilio>
     <Socials>
          <Google>
               <Allow>Off</Allow>
               <Name>Google</Name>
               <Id />
               <Secret />
               <Scopes>auth filestorage</Scopes>
          </Google>
          <Dropbox>
               <Allow>Off</Allow>
               <Name>Dropbox</Name>
               <Id />
               <Secret />
               <Scopes>filestorage</Scopes>
          </Dropbox>
          <Facebook>
               <Allow>On</Allow>
               <Name>Facebook</Name>
               <Id>xxxxxxx</Id>
               <Secret>xxxxxxx</Secret>
               <Scopes>auth</Scopes>
          </Facebook>
          <Twitter>
               <Allow>Off</Allow>
               <Name>Twitter</Name>
               <Id />
               <Secret />
               <Scopes>auth</Scopes>
          </Twitter>
     </Socials>
     <Helpdesk>
          <AllowHelpdesk>Off</AllowHelpdesk>
          <AdminEmailAccount />
          <ClientIframeUrl />
          <AgentIframeUrl />
          <SiteName />
          <StyleAllow>Off</StyleAllow>
          <StyleImage />
          <StyleText />
          <FetcherType>NONE</FetcherType>
          <FacebookAllow>Off</FacebookAllow>
          <FacebookId />
          <FacebookSecret />
          <GoogleAllow>Off</GoogleAllow>
          <GoogleId />
          <GoogleSecret />
          <TwitterAllow>Off</TwitterAllow>
          <TwitterId />
          <TwitterSecret />
     </Helpdesk>
</Settings>

HappyHippo
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Newbie

Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 5:26am \| IP Logged

in the config.php i have this:

<?php

$aSieveDomains = array('91.184.61.19', 'localhost');

return array(

     'sieve' => false,
     'sieve.autoresponder' => true,
     'sieve.forward' => true,
     'sieve.filters' => true,
     'sieve.config.host' => '',
     'sieve.config.port' => 2000,
     'sieve.config.filters-folder-charset' => 'utf-8', // [utf7-imap, utf-8]
     'sieve.config.domains' => $aSieveDomains,

     'links.importing-contacts' => 'http://www.afterlogic.org/docs/webmail-lite/frequently-asked-questions/importing-contacts',

     'plugins.external-services' => true,
     'plugins.external-services.connectors' => array(
          'google',
          'dropbox',
          'facebook',
          'twitter'
     ),
);91.184.61.19IP i have changed

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 5:59am \| IP Logged

I have a question regarding the following setting from settings.xml file:

Code:

<UseLoginWithoutDomain>On</UseLoginWithoutDomain>

When it's set this way, it means mail server accepts username part of email as IMAP login, rather than full email address. Can you please confirm that's the case with your server?

--
Regards,
Igor, AfterLogic Support

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 5:59am \| IP Logged

Also, please confirm you're entering full email address on login screen, thank you.

--
Regards,
Igor, AfterLogic Support

HappyHippo
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Newbie

Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 6:04am \| IP Logged

I have test this with email adress and the i have test it with username and the again with mail adress. No function

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 6:14am \| IP Logged

We'll need logs recorded with LoginFormType = Email, UseLoginWithoutDomain = Off, and email address entered on login.

--
Regards,
Igor, AfterLogic Support

HappyHippo
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Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 6:41am \| IP Logged

Okay is it possible i send you the admin access and if you need the FTP access?

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 6:43am \| IP Logged

Yes that would help, you can email support(at)afterlogic(dot)com address or open a ticket at HelpDesk.

--
Regards,
Igor, AfterLogic Support

HappyHippo
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Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 7:10am \| IP Logged

Okay i have you send an email

Thank you for your fast support ;)

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 7:34am \| IP Logged

Thank you. And indeed, setting UseLoginWithoutDomain to Off did the trick - I was able to log in just fine.

--
Regards,
Igor, AfterLogic Support

HappyHippo
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Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 7:46am \| IP Logged

Thank you so much. The login works. The registration dont works for me but i think this is a cache problem. I see actualy the @ symbol when i want register an account on the field "username" and when you have change this must be there not a @ symbol.

Thank you. Great support.

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104

Posted: 23 June 2017 at 7:50am \| IP Logged

There's probably a misunderstanding somewhere here, there's no registration as such in WebMail Lite. You can only log into email account that already exists on mailserver, but it's not possible to create a new one - that would require an in-depth integration with mailserver, not something WebMail Lite offers out-of-box.

--
Regards,
Igor, AfterLogic Support

HappyHippo
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Newbie

Joined: 23 June 2017
Location: Spain
Online Status: Offline
Posts: 9

Posted: 23 June 2017 at 7:55am \| IP Logged

Ah okay now i understand i dont must register a account, i can login with my mail access data from my server directly in this webmail software.

Okay i test this now and it works fine.

Thank you again.

Best regards
Joachim

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