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pschu
Newbie
Joined: 12 September 2021
Location: Hong Kong
Online Status: Offline
Posts: 1
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| Posted: 13 September 2021 at 2:48am | IP Logged
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Got the message 'Data transfer has failed, probably due to server error. Please contact system administrator.' while trying to send out an email.
The console log in the browser:
app.min.js?8393:1 POST https://domain/?/Api/ net::ERR_CONNECTION_TIMED_OUT
The php error log:
[Sun Sep 12 18:30:48.557742 2021] [php7:error] [pid 1161] [client ip:host] PHP Fatal error: Uncaught Aurora\\System\\Exceptions\\ApiException: ApiException in /[path]/public_html/system/Api.php:1109\nStack trace:\n#0 /[path]/public_html/modules/Mail/Module.php(6356): Aurora\\System\\Api::checkUserRoleIsAtLeast(2)\n#1 [internal function]: Aurora\\Modules\\Mail\\Module->EntryDownloadAttachment()\n#2 /[path]/public_html/system/Router.php(108): call_user_func_array(Array, Array)\n#3 /[path]/public_html/system/Module/Manager.php(611): Aurora\\System\\Router->route('mail-attachment')\n#4 /[path]/public_html/system/Application.php(119): Aurora\\System\\Module\\Manager->RunEntry('mail-attachment')\n#5 /[path]/public_html/system/Application.php(90): Aurora\\System\\Application->Route('mail-attachment')\n#6 /[path]/public_html/index.php(21): Aurora\\System\\Application::Start()\n#7 {main}\n thrown in /[path]/public_html/system/Api.php on line 1109, referer: https://en.mail.qq.com/
[Sun Sep 12 18:30:49.208850 2021] [php7:error] [pid 1165] [client ip:host] PHP Fatal error: Uncaught Aurora\\System\\Exceptions\\ApiException: ApiException in /[path]/public_html/system/Api.php:1109\nStack trace:\n#0 /[path]/public_html/modules/Mail/Module.php(6356): Aurora\\System\\Api::checkUserRoleIsAtLeast(2)\n#1 [internal function]: Aurora\\Modules\\Mail\\Module->EntryDownloadAttachment()\n#2 /[path]/public_html/system/Router.php(108): call_user_func_array(Array, Array)\n#3 /[path]/public_html/system/Module/Manager.php(611): Aurora\\System\\Router->route('mail-attachment')\n#4 /[path]/public_html/system/Application.php(119): Aurora\\System\\Module\\Manager->RunEntry('mail-attachment')\n#5 /[path]/public_html/system/Application.php(90): Aurora\\System\\Application->Route('mail-attachment')\n#6 /[path]/public_html/index.php(21): Aurora\\System\\Application::Start()\n#7 {main}\n thrown in /[path]/public_html/system/Api.php on line 1109
Can anyone help?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 13 September 2021 at 2:50am | IP Logged
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What version of WebMail Pro are you getting this with? Also, does an issue occur if you're sending email without an attachment?
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Regards,
Igor, Afterlogic Support
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rankthaw
Newbie
Joined: 06 April 2023
Location: United States
Online Status: Offline
Posts: 1
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| Posted: 06 April 2023 at 8:00pm | IP Logged
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Yesterday I also got the same error.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 07 April 2023 at 12:16am | IP Logged
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Then it's the same questions for you, then: what version do you use, and does it occur without attachments? Thanks.
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Regards,
Igor, Afterlogic Support
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