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mestarck
Newbie
Joined: 22 June 2021
Location: Argentina
Online Status: Offline
Posts: 2
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| Posted: 22 June 2021 at 5:31pm | IP Logged
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WebMail not working??? Messages download to Live-Mail OK, but I cannot access mail at myemail.cox.net. This has been for at least 5 days! I called Cox, and the person I spoke with could not log into his account either. That was yesterday, so why isn't it fixed yet?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 23 June 2021 at 12:34am | IP Logged
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Not sure what WebMail installation you're speaking of, you probably need to contact your email service provider in this regard. We're software developers, we don't provide hosting services ourselves. Thanks.
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Regards,
Igor, Afterlogic Support
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mestarck
Newbie
Joined: 22 June 2021
Location: Argentina
Online Status: Offline
Posts: 2
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| Posted: 23 June 2021 at 1:35pm | IP Logged
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@Igor I recently purchased a cloud server 1and1 and reflected a problem webmail does not open. With the a.it domain, I moved the DNS and everything is ok. With a .com purchased from 1and1, I moved the DNS domain works well but the webmail does not open. The service is active mailbox is created and active.
Since it depends?
I thought about the firewall but the.it works
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 23 June 2021 at 11:28pm | IP Logged
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Interesting. Do they use Afterlogic WebMail there? Anyway, contacting hosting provider is all we can suggest here really.
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Regards,
Igor, Afterlogic Support
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