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Darioago
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Posted: 13 March 2018 at 9:49am | IP Logged Quote Darioago
When I try tu set " Use incoming mail's login/password of the user"

it gives me this error on the page "Si è verificato un errore durante l'invio del messaggio. (The username or password you entered is incorrect)".

and this in the log:

"Next exception 'Aurora\Modules\Mail\Exceptions\Exception' with message 'The username or password you entered is incorrect' in /MYWEBSITE/modules/Mail/Managers/Main/Manager.php:1341"

maybe I forgot something?
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Alex
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Posted: 13 March 2018 at 11:52am | IP Logged Quote Alex
When does this happen? When you're sending a message? And if you don't set this setting, does everything work?

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Alex
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Darioago
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Posted: 14 March 2018 at 7:44am | IP Logged Quote Darioago
when I try to send a message.

In english "An error occurred during sending the message. (The username or password you entered is incorrect)"

(incoming mail works)

http://interstudio.eu/screenshot.png
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Alex
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Posted: 14 March 2018 at 8:57am | IP Logged Quote Alex
Log file is your friend.

https://afterlogic.com/docs/webmail-pro/troubleshooting/debug-logging-as-main-troubleshooting-measure

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Alex
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Darioago
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Posted: 15 March 2018 at 2:23am | IP Logged Quote Darioago
Alex wrote:
Log file is your friend.

https://afterlogic.com/docs/webmail-pro/troubleshooting/debug-logging-as-main-troubleshooting-measure

Regards,
Alex


It looks like it's doing a "LoginBadMethodException"

but my server ask me to use that authentication

[09:19:22.93][ddd0be90] SMTP[NOTICE]: exception 'MailSo\Smtp\Exceptions\LoginBadMethodException' with message 'MailSo-Smtp-Exceptions-LoginBadMethodException (SmtpClient.php ~ 259)' in /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/vendor/afterlogic/mailso/lib/MailSo/Smtp/SmtpClient.php:259
Stack trace:
#0 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Mail/Managers/Main/Manager.php(1310): MailSo\Smtp\SmtpClient->Login('MYLOGINEMAIL...', 'Stnl80~3')
#1 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Mail/Module.php(3415): Aurora\Modules\Mail\Managers\Main\Manager->sendMessage(Object(Aurora\Modules\Mail\Classes\Account), Object(MailSo\Mime\Message), NULL, 'INBOX.Sent', '', '')
#2 [internal function]: Aurora\Modules\Mail\Module->SendMessage(5, '', 500000, Array, '', 'EMAILTOSENDTO....', '', '', 'Re: test', '<div data-crea=...', true, 3, false, Array, '<48410A8A-927F-...', ' <48410A8A-927F...', 0, 'INBOX.Sent', '', '', '')
#3 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/AbstractModule.php(875): call_user_func_array(Array, Array)
#4 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Core/Module.php(532): Aurora\System\Module\AbstractModule->CallMethod('SendMessage', Array, true)
#5 [internal function]: Aurora\Modules\Core\Module->EntryApi()
#6 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/AbstractModule.php(620): call_user_func_array(Array, Array)
#7 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/Manager.php(689): Aurora\System\Module\AbstractModule->RunEntry('api')
#8 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Application.php(88): Aurora\System\Module\Manager->RunEntry('api')
#9 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/index.php(21): Aurora\System\Application::Start()
#10 {main}
[09:19:22.93][ddd0be90] SMTP[DATA]: > QUIT\r\n
[09:19:22.93][ddd0be90] SMTP[DATA]: < 221 2.0.0 Bye\r\n
[09:19:22.93][ddd0be90] SMTP[NOTE]: Disconnected from "tcp://MYDOMAIN:25" (success)
[09:19:22.93][ddd0be90] exception 'MailSo\Smtp\Exceptions\LoginBadMethodException' with message 'MailSo-Smtp-Exceptions-LoginBadMethodException (SmtpClient.php ~ 259)' in /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/vendor/afterlogic/mailso/lib/MailSo/Smtp/SmtpClient.php:259
Stack trace:
#0 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Mail/Managers/Main/Manager.php(1310): MailSo\Smtp\SmtpClient->Login('MYLOGINEMAIL...', 'Stnl80~3')
#1 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Mail/Module.php(3415): Aurora\Modules\Mail\Managers\Main\Manager->sendMessage(Object(Aurora\Modules\Mail\Classes\Account), Object(MailSo\Mime\Message), NULL, 'INBOX.Sent', '', '')
#2 [internal function]: Aurora\Modules\Mail\Module->SendMessage(5, '', 500000, Array, '', 'EMAILTOSENDTO....', '', '', 'Re: test', '<div data-crea=...', true, 3, false, Array, '<48410A8A-927F-...', ' <48410A8A-927F...', 0, 'INBOX.Sent', '', '', '')
#3 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/AbstractModule.php(875): call_user_func_array(Array, Array)
#4 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Core/Module.php(532): Aurora\System\Module\AbstractModule->CallMethod('SendMessage', Array, true)
#5 [internal function]: Aurora\Modules\Core\Module->EntryApi()
#6 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/AbstractModule.php(620): call_user_func_array(Array, Array)
#7 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/Manager.php(689): Aurora\System\Module\AbstractModule->RunEntry('api')
#8 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Application.php(88): Aurora\System\Module\Manager->RunEntry('api')
#9 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/index.php(21): Aurora\System\Application::Start()
#10 {main}

Next exception 'Aurora\Modules\Mail\Exceptions\Exception' with message 'The username or password you entered is incorrect' in /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Mail/Managers/Main/Manager.php:1341
Stack trace:
#0 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Mail/Module.php(3415): Aurora\Modules\Mail\Managers\Main\Manager->sendMessage(Object(Aurora\Modules\Mail\Classes\Account), Object(MailSo\Mime\Message), NULL, 'INBOX.Sent', '', '')
#1 [internal function]: Aurora\Modules\Mail\Module->SendMessage(5, '', 500000, Array, '', 'EMAILTOSENDTO....', '', '', 'Re: test', '<div data-crea=...', true, 3, false, Array, '<48410A8A-927F-...', ' <48410A8A-927F...', 0, 'INBOX.Sent', '', '', '')
#2 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/AbstractModule.php(875): call_user_func_array(Array, Array)
#3 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/modules/Core/Module.php(532): Aurora\System\Module\AbstractModule->CallMethod('SendMessage', Array, true)
#4 [internal function]: Aurora\Modules\Core\Module->EntryApi()
#5 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/AbstractModule.php(620): call_user_func_array(Array, Array)
#6 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Module/Manager.php(689): Aurora\System\Module\AbstractModule->RunEntry('api')
#7 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/system/Application.php(88): Aurora\System\Module\Manager->RunEntry('api')
#8 /var/www/vhosts/MYDOMAIN/posta.MYDOMAIN/index.php(21): Aurora\System\Application::Start()
#9 {main}
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Alex
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Posted: 15 March 2018 at 4:04am | IP Logged Quote Alex
I think your SMTP server does not support authentication on port 25 (without TLS/SSL). You may try port 465, for instance.

Are you sure you posted this in a right forum? You put it in 'AfterLogic WebMail Lite 7' forum but this product does not have Aurora\Modules\Core or anything like that. I guess you're certainly using a different product.

Regards,
Alex
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Darioago
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Posted: 15 March 2018 at 8:01am | IP Logged Quote Darioago
I'm sorry, I see now I'm using 8.1.9.

Did I have to reopen another one? Or an admin can move this?

My server ask me to use that port

Username. In this field, specify your full email address. For example, johndoe@example.com.
Password. Most likely, the password to your email account.
Mail server protocol. This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
Incoming mail server (POP3/IMAP). Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
Outgoing mail server (SMTP). Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication.
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Alex
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Posted: 15 March 2018 at 8:37am | IP Logged Quote Alex
I updated the forum. I think your SMTP server does not support authentication on port 25 without TLS/SSL so it won't work unless you enable TLS/SSL.

Regards,
Alex
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