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derekeder
Newbie
Joined: 06 January 2011
Online Status: Offline
Posts: 1
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| Posted: 06 January 2011 at 3:34pm | IP Logged
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--Setup--
We have a listserv set up that is powered in part by MailBee.NET. A mailbox is
read from using MailBee POP3 and then the messages are distributed to a subscriber
list using AspEmail (an email sending tool by Persits Software).
--The Problem--
A few subscribers have complained that some HTML formatting is showing up in their
messages - particularly the infamous Outlook '<p class=MsoNormal>'. Some other
special characters are showing up as '?' as well. This only seems to effect
specific mail clients, namely Mac Mail. The messages look fine when viewing in
Gmail.
--The Code--
For all messages, I am using the following code to ensure there is an HTML version
of the body:
msg.Parser.PlainToHtmlMode = PlainToHtmlAutoConvert.IfNoHtml;
msg.Parser.PlainToHtmlOptions = PlainToHtmlConvertOptions.UriToLink;
msg.Parser.Apply();
Could this be causing the issue, or is it a question of encoding the outgoing
emails properly? The tool I'm using to send the emails (AspEmail) is sending in
HTML format.
Thanks in advance,
Derek
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6168
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| Posted: 10 January 2011 at 2:51am | IP Logged
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The first thing to try is supplying Charset in the message explicitly; we
recommend to use UTF-8 which is a default charset for many email clients.
If that doesn't help, try saving the message before passing it to AspEmail and
compare it with the message which was actually sent to recipient; some header(s)
is/are probably not in place.
--
Regards,
Igor, AfterLogic Support
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