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        | AlanR Newbie
 
  
 
 Joined: 08 January 2012
 Location: Australia
 Online Status: Offline
 Posts: 2
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          Hi there, sorry didn't search forum first!
           | Posted: 08 January 2012 at 11:51pm | IP Logged |   |  
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 On clicking "Get a trial key" an unhandled exception raises its ugly head.
 
 EventType: clr20r3
 P1: savekeygui.exe
 P2: 3.1.0.0
 P3: 4eaa8229
 P4: savekeygui
 P5: 3.1.0.0
 P6: 4eaa8229
 P7: 8
 P8: 52a
 P9: system.nullreferenceexception
 
 Not a good start
 
   
 Any takers?
 
 thanks
 
 Alan
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        | Alex AfterLogic Support
 
  
  
 Joined: 19 November 2003
 Online Status: Offline
 Posts: 2207
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          Oops. At the moment, you can simply use license key you received during the download (such as specify it in the code with MailBee.Global.LicenseKey property). License key in registry is rarely used anyway due to difficulties of this approach in newer OSes like Vista and higher (they have virtual registries so that sometimes the application cannot see the key saved in the same registry by the other application if these apps have different types, such as 32 and 64 bit).
           | Posted: 09 January 2012 at 1:10am | IP Logged |   |  
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 Anyway, the problem will be fixed in a short while. Looks like it started to happen in 2012. Bad year, definitely.
   
 Regards,
 Alex
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        | AlanR Newbie
 
  
 
 Joined: 08 January 2012
 Location: Australia
 Online Status: Offline
 Posts: 2
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          Hi Alex, I only downloaded an .msi file. I found nothing that looks anything like a license key in any of the files contained within the msi wrapper.
           | Posted: 09 January 2012 at 4:15pm | IP Logged |   |  
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 What should I do? Could you just email me a 30-day key?
 
 Thanks
 
 
 Alan
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
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          You can request a trial key at product download page, or ask for one in our HelpDesk.
           | Posted: 09 January 2012 at 11:55pm | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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        | Igor AfterLogic Support
 
  
 
 Joined: 24 June 2008
 Location: United States
 Online Status: Offline
 Posts: 6168
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          We've just updated the installer. If you have a chance to try it please let us know if "Get a trial key" tool works correctly.
           | Posted: 10 January 2012 at 1:24am | IP Logged |   |  
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 --
 Regards,
 Igor, AfterLogic Support
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