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regis92
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Posted: 20 February 2024 at 1:17pm | IP Logged Quote regis92
Hello,
After installation, i get this message :
Something went wrong. Adminpanel cannot be loaded.
See : https://regis-pg.fr/webmail/adminpanel/#/app-not-loaded
(I did put the data directory in 777...)
Please could you help me ?
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regis92
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Posted: 20 February 2024 at 1:19pm | IP Logged Quote regis92
PHP INFO : https://regis-pg.fr/webmail/(removed for security reasons)
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regis92
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Posted: 20 February 2024 at 1:21pm | IP Logged Quote regis92
NB: I'm on shared hosting... I don't have access to the APACHE or PHP configuration :-(
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regis92
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Posted: 20 February 2024 at 1:30pm | IP Logged Quote regis92
and there are no logs in the data/logs directory (also in 777)!
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Igor
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Posted: 20 February 2024 at 10:29pm | IP Logged Quote Igor
Hello,

We've responded to you on this via Helpdesk. Thank you.

--
Regards,
Igor, Afterlogic Support
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regis92
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Posted: 26 February 2024 at 11:38am | IP Logged Quote regis92
In the end, we chose to install the solution on a private server, and it's working fine.
It would seem that this is not always possible on shared hosting (as with OVH, for example).
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pandrhola
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Posted: 27 May 2026 at 12:47am | IP Logged Quote pandrhola
I had a very similar issue before, and in my case the problem was not the 777 permissions but the server configuration itself. I would recommend first checking whether your PHP version matches the requirements of the installed AfterLogic version, because incompatible PHP modules or disabled extensions can prevent the AdminPanel from loading correctly.
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