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afterlogicUser
Newbie
Joined: 03 November 2019
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Posts: 6
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| Posted: 03 November 2019 at 4:23pm | IP Logged
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I am using AfterLogic WebMail Lite 7.7.9 on Plesk
1. I want to which tables are used for email in MySQL database. Is there a way to view them via SQL
2. Even if user deletes email, they are not deleted from server and can be recovered
3. Best way to keep backup of emails, in case there is an issue and steps to restore a backup if needed
Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6104
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| Posted: 04 November 2019 at 12:26am | IP Logged
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Quote:
| 1. I want to which tables are used for email in MySQL database. Is there a way to view them via SQL |
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Log into admin interface, you'll find the database name under Database Settings screen, then you can check it using PhpMyAdmin or any other MySQL management tool.
Quote:
2. Even if user deletes email, they are not deleted from server and can be recovered
3. Best way to keep backup of emails, in case there is an issue and steps to restore a backup if needed |
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WebMail Lite works with email messages directly on server over IMAP protocol, so if you delete mails from email account (and empty Trash) they're gone permanently.
V7 is no longer supported. You can get v8 package for Plesk here.
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Regards,
Igor, Afterlogic Support
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afterlogicUser
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Joined: 03 November 2019
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Posts: 6
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| Posted: 11 November 2019 at 8:04am | IP Logged
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Thanks Igor.
1. I was able to go to MySQl database, but when tables nothing was in there even though I had sent and receive emails. Can you help with a query which I can run to see those
2. Is there a way to keep back up as admin, so even if the individual user deletes email, admin has it. If I upgrade from V7 to V8, will it affect existing emails in each individual mailbox?
Thanks
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6104
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| Posted: 12 November 2019 at 1:29am | IP Logged
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I'm not sure what you're looking for, WebMail doesn't store email messages in the database, it handles them directly on mail server. For the same reason, if email message gets deleted by user and removed from Trash folder, it's gone for good. Upgrading the product version doesn't affect the mail account content either.
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Regards,
Igor, Afterlogic Support
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