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MailBee.NET Objects

AfterLogic Forum : MailBee.NET Objects

Topic: Cannot preview body of MailBee msg

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daarkarcher
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Joined: 17 September 2019
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Posted: 17 September 2019 at 4:16am \| IP Logged

Hi,

I am looking to get some guidance or direction on an issue I am having with MailBee.NET v10.0.502 please.

I am uploading an email (.msg) to SharePoint online having used the MailMessageToMsg function. The email loads fine into SharePoint, however Iwhen I preview the email, then I cannot view the body, only the email header; such as the To, From and Subject fields.

When I upload a msg file from outlook directly to SharePoint online then this works as expected and I can preview the whole email message.

Has anyone come across this issue? OR could this issue have been fixed in the most recent version of MailBee.Net?

Igor
AfterLogic Support

Joined: 24 June 2008
Location: United States
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Posts: 6168

Posted: 17 September 2019 at 4:21am \| IP Logged

We'd recommend to check if the issue persists with the latest version, you can download it and get a compatible trial key here; you can also get just the DLL package.

--
Regards,
Igor, Afterlogic Support

daarkarcher
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Posted: 17 September 2019 at 6:36am \| IP Logged

Thank you Igor.

I have tried the latest version (12.0.0) with my trial license and I can confirm that the issue still persists.

Here is a simplified chunk of my code:

using (MailBee.Mime.MailMessage msg = new MailBee.Mime.MailMessage())
{
     msg.To.Add(myEmail.To);
     msg.From.Email = myEmail.From;

     if (!string.IsNullOrEmpty(email.Description) && !string.IsNullOrWhiteSpace(email.Description))
     {
          msg.BodyHtmlText = email.Description;
     }

     msg.Date = email.ActualEnd.Value.ToLocalTime();
}

MsgConvert messageConverter = new MsgConvert("###")
{
     MsgAsUnicode = true,
     HtmlToRtfMethod = HtmlToRtfConversionMethod.Internal,
     MsgAsDraft = false
};

using (MemoryStream emailMemoryStream = new MemoryStream())
{
     messageConverter.MailMessageToMsg(msg, emailMemoryStream);

     // code to upload to sharepoint here
}

Can you please advise on this issue?

Alex
AfterLogic Support

Joined: 19 November 2003
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Posts: 2207

Posted: 17 September 2019 at 7:21am \| IP Logged

So it's not that the message doesn't have body, it's that SharePoint doesn't see it?

Did you try plain-text body? BodyPlainText, I mean.

Regards,
Alex

daarkarcher
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Posted: 17 September 2019 at 7:26am \| IP Logged

Yes that is correct Alex.

I have tried setting BodyPlainText as well using MakePlainBodyFromHtmlBody() function, as I noticed that the content type was text/plain. Still the same issue.

Alex
AfterLogic Support

Joined: 19 November 2003
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Posts: 2207

Posted: 17 September 2019 at 7:28am \| IP Logged

Did you set both (Plain and Html)? I mean setting just Plain.

Regards,
Alex

daarkarcher
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Posted: 17 September 2019 at 8:09am \| IP Logged

Okay setting only the Plain text "kind of" works - the body text is now displayed in sharepoint preview.

However all formatting is lost; everything appears on one line and the From value is now missing. Is there a way to make BodyHtmlText work?

daarkarcher
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Posted: 17 September 2019 at 8:17am \| IP Logged

Also, just to add - this issue may be specifically a problem in SharePoint online.
I have tried uploading the same email to SharePoint 2010 and it previews fine on there.