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nb2289
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Posted: 27 May 2019 at 1:51pm | IP Logged Quote nb2289
Hi, I'm encountering the following error:

I'm using MobileSync on iOS to download my configuration. I set it up, but I keep getting an error.

I created a redirect for a subdomain on my website for dav.domain.com (using cpanel, though I'm not using cpanel to log into mail) that redirects to https://domain.com/dir/dav.php/principals/user@user.com

I then changed the dav location in the adminpanel to dav.domain.com

When I install the mobile profile, I just get a spinny wheel in the top right corner.
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Igor
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Posted: 28 May 2019 at 12:44am | IP Logged Quote Igor
Hello,

Can you check if it works for you on our Live Demo at https://webmail.afterlogic.com/? Thanks.

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Emilius
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Posted: 14 June 2019 at 7:58am | IP Logged Quote Emilius
Hello

Just updated to PHP version 8.3.2 today and Mobile DAV sync is broken for me. I got internal server error message (error 300). I have to restore my files. Is there anything else I hae to do after updating? All I did is test and update base.

Thank you
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Igor
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Posted: 14 June 2019 at 8:55am | IP Logged Quote Igor
Try clicking "Update configuration" in admin area. Also, if you were running an old version, DAV update may be required, please see:

https://afterlogic.com/docs/webmail-pro-8/installation/upgrading-instructions

Does it help?

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Emilius
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Posted: 16 June 2019 at 11:11am | IP Logged Quote Emilius
Igor wrote:
Hello,

Can you check if it works for you on our Live Demo at https://webmail.afterlogic.com/? Thanks.

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Igor, Afterlogic Support


No, it is not connecting. Using same type of connection like on my own just with different user.

Loging with URL and user name with DAVx5 on android
URL https://dav.afterlogic.com/addressbooks/AddressBook
User user08025@demo.afterlogic.com
Pass demo

It will not connect, just endless spin...
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Igor
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Posted: 17 June 2019 at 1:37am | IP Logged Quote Igor
OK thank you, the developers will look into this, seems there's a problem with DAV access for demo users there.

Meantime, please enable browser access for DAV on your installation; that's done by setting UseBrowserPlugin to true in data/settings/modules/Dav.config.json file. Then, open the URL in browser and enter the account credentials, and see if you're able to log in that way. Read more at Configuring DAV server.

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Emilius
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Posted: 17 June 2019 at 11:27am | IP Logged Quote Emilius
Igor wrote:
OK thank you, the developers will look into this, seems there's a problem with DAV access for demo users there.

Meantime, please enable browser access for DAV on your installation; that's done by setting UseBrowserPlugin to true in data/settings/modules/Dav.config.json file. Then, open the URL in browser and enter the account credentials, and see if you're able to log in that way. Read more at Configuring DAV server.

--
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Igor, Afterlogic Support


With version 8.2.19 DAV sync is working good with DAVx5 on my android but version 8.3 and up DAV stooped syncing. I am not sure in my case if I need to touch anything in Dav.config.json file. I am afraid to mess it up. I will wait a bit before I start changing config files.
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Igor
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Posted: 18 June 2019 at 12:50am | IP Logged Quote Igor
At the moment, you'll only need to change one specific setting, and it only affects the ability of accessing DAV via web browser; that will allow to run a basic check whether DAV itself is configured correctly, prior to using any third-party clients.

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mic.max
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Posted: 18 June 2019 at 8:46am | IP Logged Quote mic.max
after update 8.3.2

php report:

18-Jun-2019 17:43:14 PHP Warning: XMLReader::XML(): Empty string supplied as input in C:\inetpub\webmail\vendor\sabre\xml\lib\Service.php on line 116

and caldavsync:

CalDavSynchronizer.DataAccess.WebDavClientException: Response status code does not indicate success: '500' ('Internal Server Error'). Message:
<?xml version="1.0" encoding="utf-8"?>
<d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns">
<s:exception>Sabre\Xml\ParseException</s:exception>
<s:message>This should never happen (famous last words)</s:message>
<s:file>C:\inetpub\webmail\vendor\sabre\xml\lib\Reader.php</s:file>
<s:line>157</s:line>
<s:code>0</s:code>
<s:stacktrace>#0 C:\inetpub\webmail\vendor\sabre\xml\lib\Element\Base.php(86): Sabre\Xml\Reader->parseInnerTree()
#1 [internal function]: Sabre\Xml\Element\Base::xmlDeserialize(Object(Sabre\Xml\Reader))
#2 C:\inetpub\webmail\vendor\sabre\xml\lib\Reader.php(246): call_user_func(Array, Object(Sabre\Xml\Reader))
#3 C:\inetpub\webmail\vendor\sabre\xml\lib\Reader.php(71): Sabre\Xml\Reader->parseCurrentElement()
#4 C:\inetpub\webmail\vendor\sabre\xml\lib\Service.php(118): Sabre\Xml\Reader->parse()
#5 C:\inetpub\webmail\vendor\sabre\dav\lib\DAV\CorePlugin.php(713): Sabre\Xml\Service->parse('', '/calendars/24f7...', NULL)
#6 [internal function]: Sabre\DAV\CorePlugin->httpReport(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
#7 C:\inetpub\webmail\vendor\sabre\event\lib\EventEmitterTrait.php(105): call_user_func_array(Array, Array)
#8 C:\inetpub\webmail\vendor\sabre\dav\lib\DAV\Server.php(479): Sabre\Event\EventEmitter->emit('method:REPORT', Array)
#9 C:\inetpub\webmail\vendor\sabre\dav\lib\DAV\Server.php(254): Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
#10 C:\inetpub\webmail\vendor\afterlogic\dav\lib\DAV\Server.php(255): Sabre\DAV\Server->exec()
#11 C:\inetpub\webmail\dav.php(28): Afterlogic\DAV\Server->exec()
#12 {main}</s:stacktrace>
</d:error>
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Igor
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Posted: 19 June 2019 at 1:35am | IP Logged Quote Igor
Quote:
OK thank you, the developers will look into this, seems there's a problem with DAV access for demo users there.


The issue at webmail.afterlogic.com and its DAV server has been corrected, please check if it works for you there.

Quote:
after update 8.3.2


Can you describe the issue in more detail? Are you able to access DAV via web browser?

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mic.max
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Posted: 19 June 2019 at 7:43am | IP Logged Quote mic.max
Igor wrote:

Quote:
after update 8.3.2


Can you describe the issue in more detail? Are you able to access DAV via web browser?

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Igor, Afterlogic Support


Yes access via web browser work, but not via smartphone or caldavsync !
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Igor
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Posted: 19 June 2019 at 7:55am | IP Logged Quote Igor
Please provide a test account on your installation, you can send credentials via HelpDesk. Also, please make sure your maintenance contract is valid. Thanks.

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mic.max
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Posted: 19 June 2019 at 11:16am | IP Logged Quote mic.max
our on line webmail.afterlogic.com have same issue, calendar is only-read not writable by caldavsync, attach image.

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Igor
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Posted: 20 June 2019 at 2:07am | IP Logged Quote Igor
Thanks, I was able to reproduce the issue, and have reported it to the developers.

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Igor
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Posted: 20 June 2019 at 6:32am | IP Logged Quote Igor
OK it looks like there was an extra line in vendor/afterlogic/dav/lib/DAV/Server.php file:

Code:
$this->addPlugin(new Logs\Plugin());


Commenting it out or removing should fix the issue.

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mic.max
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Posted: 20 June 2019 at 6:48am | IP Logged Quote mic.max

Not find this string on vendor/afterlogic/dav/lib/DAV/Server.php in 8.3.2 version.

Only this is present on row 231:

        $this->addPlugin(new CorePlugin());


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Igor
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Posted: 20 June 2019 at 6:56am | IP Logged Quote Igor
That means you're actually running 8.3 or older, not 8.3.2 where the file contains a lot of $this->addPlugin lines.

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mic.max
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Posted: 20 June 2019 at 7:14am | IP Logged Quote mic.max
Igor wrote:
That means you're actually running 8.3 or older, not 8.3.2 where the file contains a lot of $this->addPlugin lines.

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Igor, Afterlogic Support


yes
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Emilius
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Posted: 05 July 2019 at 11:28am | IP Logged Quote Emilius
Version 8.3.3 fixed all my problems with mobile DAV sync. Thank you ;)
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