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kiekar
Newbie
Joined: 31 December 2006
Location: Canada
Online Status: Offline
Posts: 7
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| Posted: 22 November 2018 at 6:19am | IP Logged
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Hello,
I'm using webmail light asp.net version. I've noticed recently that all emails are not displaying correctly when viewing them. Images are no longer displayed. Is it a configuration setup issue? Any help would be much appreciated.
Thanks,
Karl
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
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Posts: 6043
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| Posted: 22 November 2018 at 6:26am | IP Logged
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We can't offer much help with WebMail Lite .NET as it's discontinued. But there's a chance this is a permission-related issue, make sure App_Data directory is fully writable by web server, granting Full Control permissions for Everyone user temporarily could be a good idea for troubleshooting. Note that this is only about images which are inline attachments, external images are blocked by default.
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Regards,
Igor, Afterlogic Support
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kiekar
Newbie
Joined: 31 December 2006
Location: Canada
Online Status: Offline
Posts: 7
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| Posted: 23 November 2018 at 2:54pm | IP Logged
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Thanks for your reply.
Would this be considered as inline as these images are not displayed.
<img class="hide" wmx_src="http://pics.ebaystatic.com/aw/pics/ca/email/adhoc/ebay_logo.gif" width="120" border="0" alt="eBay Canada" title="ebay Canada">
<img role="presentation" aria="true" border="0" wmx_src="http://images.email.canadiantire.ca/lib/fef2167673620d/m/1/20150515_CT_Logo.jpg" style="display:block; width: 65px;" width="65" height="58">
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6043
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| Posted: 26 November 2018 at 12:27am | IP Logged
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No, those are external images, and most webmail clients block those by default.
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Regards,
Igor, Afterlogic Support
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6043
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| Posted: 26 November 2018 at 12:57am | IP Logged
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By the way, there's a setting in user account options: "Always show pictures in messages", I believe it affects this behavior. The global setting for that is found under Interface Settings in AdminPanel.
And with that setting disabled, users are notified about external images blocked for safety reasons:
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Regards,
Igor, Afterlogic Support
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Topic: Images not displaying on all my emails
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