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themak
Newbie
Joined: 28 February 2017
Location: United States
Online Status: Offline
Posts: 3
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| Posted: 28 February 2017 at 10:26am | IP Logged
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So this is weird. I have a contact group with 7 contacts. When I write a new email in WML, it randomly pulls six of the 7 contacts. At first I thought I was just limited to 6 contacts, but then I added another contact, totaling 8 and then the group would pull 7 contacts. Something weird is happening - and its always random which contacts are selected.
Any idea what is causing this?
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6040
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| Posted: 28 February 2017 at 10:43am | IP Logged
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How do you supply recipients exactly? Do you type the group name into To field, or use "Email to this group" tool under Contacts screen?
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Regards,
Igor, AfterLogic Support
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themak
Newbie
Joined: 28 February 2017
Location: United States
Online Status: Offline
Posts: 3
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| Posted: 03 March 2017 at 1:55pm | IP Logged
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Hi Igor,
Sorry I did not get back to you sooner. I have screenshots if that is helpful. I use the Email to this group." from the contacts page or type in the group name on a new email, the same behavior happens either way, it always includes one less group member at random.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6040
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| Posted: 06 March 2017 at 1:03am | IP Logged
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Can you please confirm this issue is reproduced with the latest 7.7 release? And if you do that on a blank install, is there a reliable way to reproduce the issue? To help you with this, we need to be able to reproduce the issue on our own installation.
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Regards,
Igor, AfterLogic Support
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themak
Newbie
Joined: 28 February 2017
Location: United States
Online Status: Offline
Posts: 3
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| Posted: 13 March 2017 at 8:20pm | IP Logged
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Installed via softaclous which has an older version. Will try an install the newest version and will keep updated.
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Topic: Contact Group - Always pulling one less
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