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k.gabi
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Joined: 28 October 2018
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Posted: 28 October 2018 at 8:52am | IP Logged Quote k.gabi

Hello,

I'm sorry, but I speak a little English.

I don't use Plesk and cPanel and I don't know installing the webmail.

Downloaded (WebMail Lite 8): (webmail_php.zip) https://afterlogic.org/download/webmail-lite-php/success

No install directory. Why? How to install?

Please help me. Thanks.
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Igor
AfterLogic Support
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Joined: 24 June 2008
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Posted: 29 October 2018 at 1:22am | IP Logged Quote Igor

Hello,

To run installer of WebMail Lite 8, you need to add ?install to the URL, as shown at:

https://afterlogic.com/docs/webmail-lite-8/installation/compatibility-test

Documentation for current version of WebMail Lite can be found at:

https://afterlogic.com/docs/webmail-lite-8

--
Regards,
Igor, Afterlogic Support
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k.gabi
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Posted: 30 October 2018 at 1:10am | IP Logged Quote k.gabi

?install all OK.

I log in superadmin (without password) and I setting the IMAP/SMTP same as RoundCube Webmail and I don't connect, don't log in. Why?

[08:04:56.09][f91de196] IMAP[DATA]: < TAG1 NO [AUTHENTICATIONFAILED] Authentication failed.\r\n
[08:04:56.09][f91de196] IMAP[WARNING]: exception 'MailSo\Imap\Exceptions\NegativeResponseException' with message 'TAG1 NO (AUTHENTICATIONFAILED) Authentication failed.' in /public_html/mail2/vendor/afterlogic/mailso/lib/MailSo/Imap/ImapClient.php:1761

I create new user in superadmin, but no good. The tables are created in admin. Please help me.
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
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Posts: 6038
Posted: 30 October 2018 at 1:29am | IP Logged Quote Igor

It looks like connection to IMAP server is established successfully, but authentication on IMAP server fails. That's what mail server responds, WebMail is simply relaying the message.

Also, it's not required to create users in admin interface; as long as IMAP authentication is successful, user will be added automatically.

--
Regards,
Igor, Afterlogic Support
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