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Subject Topic: Username or password incorrect (hMailSer) Post ReplyPost New Topic
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DNator
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Posted: 18 April 2018 at 5:27pm | IP Logged Quote DNator

Hello Gentlemen .
I have been trying to configure Webail's Mail Servers Settings (V8.1.11) to access my hMailServer, but I have failed miserably.
I originally tried with the settings that I would use to configure a client with Thunderbird, when they did not work I tried every combination possible incluiding the server's IP (192.168.121.11) and also deactivating the firewall (webmail and hMailserver are in the same machine).
I decided to create a test domain in hMail without SSL to test it locally (my original domain uses an SMTP relay) and as simple as possible, still no luck.
hMail doesn't show in the log any attempt from webmail to access.

Currently the domain is set to: test.com
IMAP SRV: 192.168.121.11:143, No SSL
SMTP SRV: 192.168.121.11:587, No SSL

SMTP authentication:
X Use incoming mail's login/password of the user

My log:
[00:04:21.32][ccb34b3d] [POST(4)][ip:192.168.121.1] /webmail/index.php?/Api/
[00:04:21.32][ccb34b3d] POST > [Module, Method, TenantName, Parameters]
[00:04:21.32][ccb34b3d]
[00:04:21.32][ccb34b3d] API: StandardLoginFormWebclient::Login
[00:04:21.35][ccb34b3d] Execute subscription: AdminAuth::onLogin
[00:04:21.37][ccb34b3d] Execute subscription: Mail::onLogin
[00:04:21.39][ccb34b3d] Event: 0 > login-failed: test@test.com
[00:04:21.40][ccb34b3d] Aurora\System\Exceptions\ApiException: ApiException in C:\localhost\webmail\modules\Core\Module.php:1832
Stack trace:
#0 [internal function]: Aurora\Modules\Core\Module->Login('test@test.com', 'test', '', false)
#1 C:\localhost\webmail\system\Module\AbstractModule.php(874): call_user_func_array(Array, Array)
#2 C:\localhost\webmail\system\Module\Decorator.php(41): Aurora\System\Module\AbstractModule->CallMethod('Login', Array)
#3 C:\localhost\webmail\modules\StandardLoginFormWebclient\Module.php(45): Aurora\System\Module\Decorator->__call('Login', Array)
#4 [internal function]: Aurora\Modules\StandardLoginFormWebclient\Module->Login('test@test.com', 'test', '', false)
#5 C:\localhost\webmail\system\Module\AbstractModule.php(874): call_user_func_array(Array, Array)
#6 C:\localhost\webmail\modules\Core\Module.php(534): Aurora\System\Module\AbstractModule->CallMethod('Login', Array, true)
#7 [internal function]: Aurora\Modules\Core\Module->EntryApi()
#8 C:\localhost\webmail\system\Module\AbstractModule.php(619): call_user_func_array(Array, Array)
#9 C:\localhost\webmail\system\Module\Manager.php(689): Aurora\System\Module\AbstractModule->RunEntry('api')
#10 C:\localhost\webmail\system\Application.php(87): Aurora\System\Module\Manager->RunEntry('api')
#11 C:\localhost\webmail\index.php(21): Aurora\System\Application::Start()
#12 {main}

Event's log last entry (the rest is just me clicking "Sign in" like a mad man):
[00:04:21][192.168.121.1][0][Core] > login-failed: test@test.com

Thanks for your time reading this and any help is appreciated.

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Igor
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Posted: 19 April 2018 at 1:42am | IP Logged Quote Igor

Please see my most recent answer on rather similar issue here.

Hope it helps.

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Regards,
Igor, Afterlogic Support
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DNator
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Posted: 19 April 2018 at 11:51am | IP Logged Quote DNator

Thanks for yout help, but I'm still not able to connect. :(
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Igor
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Posted: 20 April 2018 at 2:11am | IP Logged Quote Igor

Is it possible to provide us with URL of your installation and any of the email accounts we could use to try logging in? If yes, please submit the details via Helpdesk.

Can't promise anything, as WebMail Lite doesn't come with guaranteed free support, but we'd like to try helping you out.

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Igor, Afterlogic Support
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