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AfterLogic WebMail Lite 7

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ad5xj
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Newbie


Joined: 10 February 2017
Location: United States
Online Status: Offline
Posts: 14
Posted: 01 May 2017 at 9:25am | IP Logged Quote ad5xj

Not helpful AT ALL Alex! It does not matter what the setting is, it will still not allow a login of any kind. THAT is the point.
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
Posted: 02 May 2017 at 2:03am | IP Logged Quote Igor

I see. Since there was no email address in the credentials you provided, I'm assuming it's ad5xj@satern.org - and we've tried to log into the web interface but received an error of connecting to email server. We've attempted to access the mailserver through command line, telnet satern.org 143 - and received no response from the mail server.

--
Regards,
Igor, AfterLogic Support
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Dmitriy
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Joined: 05 May 2017
Location: Kazakhstan
Online Status: Offline
Posts: 1
Posted: 05 May 2017 at 1:11am | IP Logged Quote Dmitriy

Hello every body. Couldn't find any relevant data to my problem.

I have installed the webmail lite php on my apache 2.2 with php version 5.4.34.
For mail server I am using hmailserver
I can login to the admin panel and tune it.

But when I try to login as persisted user, I am just redirected back to the login page. In the log cut you can see that login is succeed, and data are transferred. No connection rejected.

[07:36:53.07][ddd4507c] Location: index.php

[07:36:53.15][4a6189be] [GET][ip:10.12.9.204] /webmail/adminpanel/index.php
[07:36:53.15][4a6189be] POST > []
[07:36:53.15][4a6189be]
[07:36:53.15][4a6189be] call CCommonModule->PopulateData->SystemLogging()
[07:36:53.15][4a6189be] call CWebMailModule->PopulateData->SystemLogging()

[07:37:16.89][cc3c55ce] [POST(7)][ip:127.0.0.1] /webmail/index.php?/Ajax/
[07:37:16.89][cc3c55ce] POST > [Action, Email, IncLogin, IncPassword, SignMe, AccountID, Token]
[07:37:16.89][cc3c55ce]
[07:37:16.89][cc3c55ce] AJAX: Action: SystemLogin
[07:37:16.89][cc3c55ce] DB(PDO/mysql) : start connect to admin@localhost
[07:37:16.89][cc3c55ce] DB : PDO(mysql:dbname=webmail;host=localhost;charset=utf8)
[07:37:16.90][cc3c55ce] DB : connected to admin@localhost
[07:37:16.90][cc3c55ce] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:16.90][cc3c55ce] DB[2] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:16.91][cc3c55ce] IMAP[NOTE]: Start connection to "tcp://127.0.0.1:143"
[07:37:16.92][cc3c55ce] IMAP[DATA]: < * OK IMAPrev1\r\n
[07:37:16.92][cc3c55ce] IMAP[DATA]: > TAG1 CAPABILITY\r\n
[07:37:16.92][cc3c55ce] IMAP[DATA]: < * CAPABILITY IMAP4 IMAP4rev1 CHILDREN IDLE QUOTA SORT ACL NAMESPACE RIGHTS=texk\r\n
[07:37:16.92][cc3c55ce] IMAP[DATA]: < TAG1 OK CAPABILITY completed\r\n
[07:37:16.92][cc3c55ce] IMAP[SECURE]: > TAG2 LOGIN "i_am@testctc.com" "********"\r\n
[07:37:16.92][cc3c55ce] IMAP[DATA]: < TAG2 OK LOGIN completed\r\n
[07:37:16.93][cc3c55ce] DB[3] > UPDATE my_awm_accounts SET `id_user` = 1, `id_domain` = 0, `deleted` = 0, `def_acct` = 1, `mailing_list` = 0, `quota` = 104857600, `friendly_nm` = '', `mail_protocol` = 1, `mail_inc_host` = '127.0.0.1', `mail_inc_port` = 143, `mail_inc_login` = 'i_am@testctc.com', `mail_inc_pass` = '', `mail_inc_ssl` = 0, `mail_out_host` = '127.0.0.1', `mail_out_port` = 25, `mail_out_login` = '', `mail_out_pass` = '', `mail_out_auth` = 2, `mail_out_ssl` = 0, `hide_in_gab` = 0, `signature` = '', `signature_type` = 1, `signature_opt` = 0, `custom_fields` = '', `allow_mail` = 1, `is_password_specified` = 1 WHERE id_acct = 1
[07:37:16.93][cc3c55ce] DB[4] > UPDATE my_awm_settings SET `id_user` = 1, `id_subscription` = 0, `id_helpdesk_user` = 0, `msgs_per_page` = 20, `contacts_per_page` = 20, `auto_checkmail_interval` = 1, `created_time` = '2017-05-05 04:38:41', `def_skin` = 'AfterLogic', `def_lang` = 'Russian', `def_editor` = 1, `save_mail` = 1, `layout` = 0, `incoming_charset` = 'iso-8859-1', `def_timezone` = 0, `def_time_fmt` = 1, `def_date_fmt` = 'MM/DD/YYYY', `client_timezone` = '', `question_1` = '', `question_2` = '', `answer_1` = '', `answer_2` = '', `sip_enable` = 1, `sip_impi` = '', `sip_password` = '', `twilio_number` = '', `twilio_enable` = 1, `twilio_default_number` = 0, `use_threads` = 1, `save_replied_messages_to_current_folder` = 0, `desktop_notifications` = 0, `allow_change_input_direction` = 0, `allow_helpdesk_notifications` = 0, `enable_open_pgp` = 0, `allow_autosave_in_drafts` = 1, `autosign_outgoing_emails` = 0, `capa` = '', `custom_fields` = '', `helpdesk_signature` = '', `helpdesk_signature_enable` = 0, `files_enable` = 1, `email_notification` = '', `password_reset_hash` = '' WHERE id_user = 1
[07:37:16.94][cc3c55ce] DB[5] > UPDATE my_awm_settings SET last_login = last_login_now, last_login_now = '2017-05-05 07:37:16', logins_count = logins_count + 1 WHERE id_user = 1
[07:37:16.95][cc3c55ce] INFO[MEMORY]: Memory peak usage: 7MB
[07:37:16.95][cc3c55ce] INFO[TIME]: Time delta: 0.14549112319946
[07:37:16.95][cc3c55ce] DB : disconnect from admin@localhost
[07:37:16.95][cc3c55ce] IMAP[DATA]: > TAG3 LOGOUT\r\n
[07:37:16.95][cc3c55ce] IMAP[DATA]: < * BYE Have a nice day\r\n
[07:37:16.95][cc3c55ce] IMAP[DATA]: < TAG3 OK Logout completed\r\n
[07:37:16.95][cc3c55ce] IMAP[NOTE]: Disconnected from "tcp://127.0.0.1:143" (success)

[07:37:17.16][4bdc8074] [GET][ip:127.0.0.1] /webmail/index.php
[07:37:17.16][4bdc8074] POST > []
[07:37:17.16][4bdc8074]
[07:37:17.16][4bdc8074] DB(PDO/mysql) : start connect to admin@localhost
[07:37:17.16][4bdc8074] DB : PDO(mysql:dbname=webmail;host=localhost;charset=utf8)
[07:37:17.17][4bdc8074] DB : connected to admin@localhost
[07:37:17.17][4bdc8074] DB[1] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:17.17][4bdc8074] DB[2] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:17.18][4bdc8074] DB[3] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 0
[07:37:17.18][4bdc8074] DB[4] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:17.18][4bdc8074] DB[5] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:17.19][4bdc8074] DB[6] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM my_awm_domains WHERE `url` = 'localhost'
[07:37:17.20][4bdc8074] HOOK > CExternalServicesPlugin->PluginApiAppData
[07:37:17.20][4bdc8074] DB[7] > SELECT `id_domain`, `id_tenant`, `disabled`, `name`, `url`, `override_settings`, `is_internal`, `is_default_for_tenant`, `site_name`, `lang`, `def_user_timezone`, `def_user_timeformat`, `def_user_dateformat`, `allow_registration`, `allow_pass_reset`, `allow_webmail`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_auth`, `mail_out_login`, `mail_out_pass`, `mail_out_ssl`, `mail_out_method`, `check_interval`, `skin`, `msgs_per_page`, `allow_change_interface_settings`, `allow_change_account_settings`, `allow_users_add_acounts`, `allow_new_users_register`, `allow_open_pgp`, `layout`, `xlist`, `use_threads`, `allow_contacts`, `contacts_per_page`, `global_addr_book`, `allow_calendar`, `cal_show_weekends`, `cal_workday_starts`, `cal_workday_ends`, `cal_show_workday`, `cal_week_starts_on`, `cal_default_tab`, `allow_files`, `allow_helpdesk`, `default_tab` FROM my_awm_domains WHERE `url` = 'localhost'
[07:37:17.20][4bdc8074] DB[8] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:17.20][4bdc8074] DB[9] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:17.21][4bdc8074] DB[10] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:17.21][4bdc8074] DB[11] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:17.22][4bdc8074] DB[12] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:17.22][4bdc8074] DB[13] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:17.24][4bdc8074] DB[14] > SELECT `id_acct`, `id_user`, `id_domain`, `id_tenant`, `deleted`, `def_acct`, `mailing_list`, `quota`, `email`, `friendly_nm`, `mail_protocol`, `mail_inc_host`, `mail_inc_port`, `mail_inc_login`, `mail_inc_pass`, `mail_inc_ssl`, `mail_out_host`, `mail_out_port`, `mail_out_login`, `mail_out_pass`, `mail_out_auth`, `mail_out_ssl`, `hide_in_gab`, `signature`, `signature_type`, `signature_opt`, `custom_fields`, `allow_mail`, `is_password_specified` FROM my_awm_accounts WHERE `def_acct` = 1 AND `email` = 'i_am@testctc.com'
[07:37:17.24][4bdc8074] DB[15] > SELECT `id_user`, `id_subscription`, `id_helpdesk_user`, `msgs_per_page`, `contacts_per_page`, `auto_checkmail_interval`, `created_time`, `last_login`, `last_login_now`, `logins_count`, `def_skin`, `def_lang`, `def_editor`, `save_mail`, `layout`, `incoming_charset`, `def_timezone`, `def_time_fmt`, `def_date_fmt`, `client_timezone`, `question_1`, `question_2`, `answer_1`, `answer_2`, `sip_enable`, `sip_impi`, `sip_password`, `twilio_number`, `twilio_enable`, `twilio_default_number`, `use_threads`, `save_replied_messages_to_current_folder`, `desktop_notifications`, `allow_change_input_direction`, `allow_helpdesk_notifications`, `enable_open_pgp`, `allow_autosave_in_drafts`, `autosign_outgoing_emails`, `capa`, `custom_fields`, `helpdesk_signature`, `helpdesk_signature_enable`, `files_enable`, `email_notification`, `password_reset_hash` FROM my_awm_settings WHERE `id_user` = 1
[07:37:17.25][4bdc8074] DB : disconnect from admin@localhost.



____________________

Can anybody give me a hint where am I stack?
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Igor
AfterLogic Support
AfterLogic Support


Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
Posted: 05 May 2017 at 4:38am | IP Logged Quote Igor

Would it be possible to provide us with URL of the installation, test email account and adminpanel credentials? If yes, please open a ticket in our HelpDesk and specify the credentials there.

--
Regards,
Igor, AfterLogic Support
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ad5xj
Newbie
Newbie


Joined: 10 February 2017
Location: United States
Online Status: Offline
Posts: 14
Posted: 24 May 2017 at 6:21am | IP Logged Quote ad5xj

Problem Solved! We are abandoning the use of AfterLogic.
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polini
Newbie
Newbie


Joined: 10 June 2017
Online Status: Offline
Posts: 3
Posted: 10 June 2017 at 10:49am | IP Logged Quote polini

shame the community is really small, this is one of the best free webmails out there ...
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