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karlmari
Newbie
Joined: 25 November 2016
Location: Philippines
Online Status: Offline
Posts: 1
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| Posted: 25 November 2016 at 1:38am | IP Logged
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Hi Good day
when opened the webmail and the Inbox didn't load anything and on the top has red tab says "Unknown error", and then under the Inbox, it says error while receiving data or something like this
theres no error logs in /data/logs/
kind regards,
karl
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 25 November 2016 at 2:05am | IP Logged
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Hi Karl,
Please check the logs are enabled. See instructions below:
Debug logging as main troubleshooting measure
--
Regards,
Igor, AfterLogic Support
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