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daemic
Newbie
Joined: 19 June 2016
Online Status: Offline
Posts: 3
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| Posted: 19 June 2016 at 10:28am | IP Logged
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Hi all,
I am looking for help for the following issue:
I can set up mail addresses via IMAP and STARTTLS but all connections to servers using IMAPS (port 993) are refused (debug says: connection refused).
Although the port is open and I can use desktop mail clients to access my mail.
I hosted WebMail at a provider's FTP-Space and have no access to the server-configuration.
Best regards,
Michael
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 20 June 2016 at 2:38am | IP Logged
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Sounds like the port isn't onen on webserver side. To check if that's the case, download and unpack the test script, specify IMAP hostname in it (the port number is specified already), upload it to your webserver and open the script from the browser. If you get an error message, that means the port is blocked indeed and the error is unrelated to WebMail.
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Regards,
Igor, AfterLogic Support
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daemic
Newbie
Joined: 19 June 2016
Online Status: Offline
Posts: 3
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| Posted: 20 June 2016 at 11:59am | IP Logged
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Hi Igor,
thank you very much for the skript.
You are right, I receive "Connection refused (code: 111)".
That means my webserver does not allow the PHP-script to connect to port 993? Do you know any way to circumvent the issue?
Actually, I was also unable to use port 25 to send mails as well, just port 587 worked.
Thanks,
Michael.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 20 June 2016 at 1:00pm | IP Logged
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The message itself means the port is explicitly blocked by a firewall. It's not unusual for hosting providers to block access to email ports, and if that's the case, switching to another host might be the only option. You can try checking this with the host support staff, of course, maybe there are other options they can suggest.
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Regards,
Igor, AfterLogic Support
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daemic
Newbie
Joined: 19 June 2016
Online Status: Offline
Posts: 3
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| Posted: 21 June 2016 at 12:51am | IP Logged
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Okay, thank you very much!
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Topic: Unable to connect via IMAPS: conn.refused
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