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AengusO
Newbie
Joined: 26 February 2010
Location: Ireland
Online Status: Offline
Posts: 22
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| Posted: 04 March 2016 at 2:31am | IP Logged
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A customer has started getting an error processing emails from an Office 365 mailbox. We are using MailBee.Net Objects dll version 8.0.2.426
The error is ( I have copied from screenshot so could include typos ):
MailBee.Outlook.MailBeeOutlookMsgBuildingException: Cannot remove OLE2 block[64] out of range[0- 15].
at a.b.dd.c(Int32 A_0)
at a.b.fs.a(Int32 A_0, bp A_1)
at a.b.d7.a(bp A_0, bp A_1, IEnumerator A_2. ds A_3)
at a.b.d7..ctor(Stream A_0)
at a.b.m.a(Stream A_0, Boolean A_1m ByteToStringConversionHandler A_2)
at MailBee.Outlook.MsgConvert.MsgToMailMessage(Stream msgStream)
at MailBee.Outlook.MsgConvert.MsgToMailMessage(String msgFilename)
This is an urgent issue for us, your help is appreciated.
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Igor
AfterLogic Support
Joined: 24 June 2008
Location: United States
Online Status: Offline
Posts: 6038
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| Posted: 04 March 2016 at 2:37am | IP Logged
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That version is over 2 years old, current one is 10.* and we recommend to check whether the issue occurs with the latest version available here. The latest version of MailBee.NET assembly is also available here.
Note that this is a community forum, if you need help from AfterLogic team directly, using HelpDesk instead is recommended. Also, make sure your maintenance contract is up-to-date so you stay entitled to support and upgrades.
--
Regards,
Igor, AfterLogic Support
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Topic: MsgConvert OLE2 Block out of range
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