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dsuescun_2021 Newbie
Joined: 23 November 2021 Location: Colombia
Online Status: Offline Posts: 1
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Posted: 23 November 2021 at 12:55pm | IP Logged
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Hi!
We have version 9.2 and we can't log into our email accounts. we have checked with our hosting to ensure that our email server details are correct, ports, etc.. and they are.
For some reason Afterlogic can't see the email accounts to log into :(
Please help!
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Igor AfterLogic Support
Joined: 24 June 2008 Location: United States
Online Status: Offline Posts: 6103
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Posted: 23 November 2021 at 10:31pm | IP Logged
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Can you post a screenshot reflecting your mailserver settings in WebMail? My guess is, domains list is supplied incorrectly, WebMail tries to locate a server based on domain part of email address and fails to find one. If you only have one mailserver added in your WebMail setup, supplying empty value or "*" for Domains can be a good idea.
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Regards,
Igor, Afterlogic Support
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